Program Coordinator

DDD COORDINATOR Developmental Disabilities Division Experienced NJ DDD Professional | Case Coordination | Person-Centered Services | Compliance At Peace Healthcare Agency is seeking an experienced and dedicated DDD Coordinator to join our growing New Jersey Developmental Disabilities Division. This position is ideal for a professional who understands the New Jersey Division of Developmental Disabilities (NJ DDD) system and is experienced in coordinating services, supporting individuals with developmental disabilities, maintaining accurate documentation, and working collaboratively with families, Support Coordinators, providers, and community partners. If you are passionate about person-centered services and have the experience needed to effectively coordinate complex support needs, we would like to hear from you. POSITION DETAILS Location: Mahwah, NJ 07430 Employment Type: Full-Time Organization: At Peace Healthcare Agency ABOUT THE ROLE The DDD Coordinator is responsible for coordinating and monitoring services for individuals with developmental disabilities while ensuring that services are delivered safely, effectively, and in accordance with NJ DDD requirements and person-centered service plans . The ideal candidate will be highly organized, compassionate, detail-oriented, and comfortable managing multiple individuals, service providers, documentation requirements, and deadlines. You will serve as an important link between the individuals we support, their families and guardians, Support Coordinators, Direct Support Professionals, healthcare providers, and community resources. KEY RESPONSIBILITIES DDD Service Coordination Coordinate services and supports for individuals receiving NJ DDD services. Monitor service delivery to ensure supports are consistent with individual needs and approved service plans. Maintain regular communication with individuals served, families, guardians, Support Coordinators, and service providers. Assist with identifying appropriate community resources and support services. Advocate for individuals and help ensure their preferences, goals, rights, and needs remain at the center of service delivery. Monitor changes in individual needs and communicate concerns to appropriate team members. Person-Centered Planning Support the development and implementation of individualized, person-centered service plans. Ensure services are aligned with individual goals, preferences, abilities, and desired outcomes. Participate in planning meetings and collaborate with interdisciplinary teams. Monitor progress toward established goals and recommend adjustments when appropriate. Promote independence, community inclusion, dignity, and self-determination. Documentation and Compliance Maintain accurate, timely, and complete client records and service documentation. Ensure documentation meets NJ DDD, Medicaid, state, federal, and agency requirements . Monitor required assessments, service plans, progress notes, reports, and other documentation. Utilize NJ DDD iRecord and electronic documentation systems as required. Identify documentation or compliance concerns and take appropriate corrective action. Assist with audits, quality assurance reviews, and regulatory monitoring. Client and Family Support Develop professional and trusting relationships with individuals served and their families or guardians. Respond to questions, concerns, and service-related issues in a timely and professional manner. Advocate for quality services and positive outcomes. Help individuals access healthcare, community resources, recreational opportunities, employment supports, and other appropriate services. Ensure concerns involving health, safety, rights, or quality of care are promptly communicated and addressed. Staff and Provider Coordination Communicate effectively with DSPs, program staff, Support Coordinators, healthcare professionals, and external providers. Monitor service providers to ensure services are delivered according to established plans and requirements. Address service delivery concerns and elevate significant issues appropriately. Participate in team meetings and interdisciplinary discussions. Help promote consistency and continuity of care across service settings. Incident Management and Quality Assurance Recognize and appropriately report incidents, concerns, and changes in client condition or circumstances. Assist with incident investigations and corrective action when required. Monitor service quality and identify opportunities for improvement.Follow agency policies and NJ DDD reporting requirements. Support ongoing quality improvement initiatives. QUALIFICATIONS Required Bachelor's degree in Social Work, Human Services, Psychology, Healthcare Administration, or a related field . Experience working with individuals with developmental disabilities, intellectual disabilities, behavioral health needs, or other vulnerable populations . Working knowledge of New Jersey DDD services, regulations, and community-based programs . Strong understanding of person-centered planning and service coordination. Excellent written and verbal communication skills. Strong organizational and time-management abilities. Ability to manage multiple clients, responsibilities, and deadlines. Strong documentation and record-keeping skills. Ability to work independently while collaborating effectively with multidisciplinary teams. Commitment to protecting client dignity, rights, confidentiality, and safety. Preferred Previous experience as a DDD Coordinator, Support Coordinator, Case Manager, Service Coordinator, Program Coordinator, or similar role . Direct experience working with NJ DDD . Experience using NJ DDD iRecord . Knowledge of Medicaid waiver services and community-based support programs. Experience working with electronic health records or service documentation systems. Experience with incident reporting, quality assurance, audits, and regulatory compliance. Knowledge of positive behavior supports and individualized service planning. Experience working with families, guardians, Support Coordinators, and multidisciplinary teams. WHAT WE OFFER At Peace Healthcare Agency is committed to supporting professionals who are passionate about serving individuals with developmental disabilities. We offer: Competitive pay based on experience Health insurance Life insurance Professional training and continuing education Career advancement opportunities Supportive and collaborative leadership Opportunities to grow with an expanding organization Meaningful work supporting individuals and families in the community WHY JOIN AT PEACE HEALTHCARE AGENCY At Peace Healthcare Agency, we believe quality care starts with quality people . As a DDD Coordinator, you will have the opportunity to build meaningful relationships, advocate for individuals, coordinate essential services, and help people achieve greater independence and quality of life. We are looking for professionals who bring DDD knowledge, accountability, compassion, strong communication, and a genuine commitment to person-centered care . If you have experience working within the NJ DDD system and are ready to make a meaningful impact, we encourage you to apply. #J-18808-Ljbffr