Account Manager

Job Description

Job Description

HM Solutions is seeking a dedicated and detail-oriented Account Manager to join our team. This role is essential in ensuring that our facilities are clean, safe, and well-maintained. The ideal candidate will possess a strong work ethic, attention to detail, and a commitment to providing high-quality cleaning services across various environments. The Janitorial Account Manager is assigned to a designated worksite overseeing a group of custodians to assure assignments are completed in an effective, efficient, safe and timely manner, and overseeing all custodial activities on all shifts. This is a working manager position. This position requires great flexibility.Hours: Open availabilityCompensation: $20/hrESSENTIAL DUTIES:Maintain good client relations.Resolve all customer issues in a timely manner.Participate in interviewing, make hiring decisions, and train new hires.Enforces policy and procedures. May be required to discipline, suspend or terminate employees.Maintains distribution and delivery of supplies and equipment to custodial staff.Team leadership AbilitiesMonitor to ensure quality control expectations are metManage expenditures such as labor and supplies to budgetManage schedules to ensure contract complianceReview employee performance and be able to execute training and corrective action plansComplete all quality control programs in accordance with company guidelinesAbility to self-manage daily activities without supervision.Skills and KnowledgeBasic computer knowledgeGood communication and interpersonal skillsGood client/customer service skillsAbility to follow oral and written instructions.Ability to prioritize multiple tasksAbility to work effectively with a team.Ability to work independently as needed to support the group effortBasic knowledge of cleaning products or willing to learn.Benefits Health, Dental and Vision after 60 days401K after 90 daysFull time employees 1 week paid vacation after 1 full year of serviceLaptop for company use along with cell phone.HM Solutions, Inc. considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law.HM Solutions also provides reasonable