Sr. Business Analyst

Job Summary Responsible for identifying, analyzing and documenting business processes and requirements. Assist with the design, test, and implementation of new systems and existing system enhancements. Using basic research, analytical, and problem solving skills the business analyst will assist in identifying and resolving production issues. Duties and Responsibilities Lead business process redesign and assist in implementing solutions. This includes setting priorities and preparing functional flow diagrams/maps and other documents to capture departmental standards, processes and methodologies. Recommend, test, train, document, implement and plan for improvements, enhancements, and new applications to various systems. Participate in or lead project cross‑functional project teams. Participate in the design, creation and maintenance of the Back Office and Enterprise Systems products and activities. Work with leadership to develop strategies to support Company needs. Serve as liaison between department and internal client groups, other department and vendors. Train department on system access and utilization, including report writing. Education, Experience & Certifications Associate degree, or equivalent work experience required. Bachelor’s degree desired, preferably in Computer Science or Business Administration. 5+ years experience with large enterprise systems Hands on experience with system implementation required. Vendor management experience preferred. Functional Skills Analytical Skills: effectively uses data to generate insights for operations excellence Planning & Prioritization: highest impact, highest value Financial & Business Acumen Communicates Effectively and Candidly Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions Process Improvement: Strive to continually improve Ability to build and leverage talent Ability to work in a challenging, fast‑paced environment and to adapt to new situations as they arise Ability to effectively communicate, inform, and influence senior leaders Ability to work cross‑functionality on multiple initiatives with a successful record of advancing projects Papa Johns is an equal opportunity employer. Papa Johns is a federal contractor that participates in the E‑Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E‑Verify and Right to Work notices are available for applicants to review in both English and Spanish. It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law. #J-18808-Ljbffr