Service Desk Manager - Ops, SLAs & Customer Experience
Auxis
Auxis is seeking a Service Desk Manager in Colorado to oversee daily operations and enhance service quality. You will manage a large technical support team, focusing on efficiency and implementing best practices to achieve high customer satisfaction. The ideal candidate will have significant experience in service desk operations, staff management, and will lead efforts to improve performance metrics. Proficiency in both English and Spanish is required. #J-18808-Ljbffr Auxis
$105.9k - $132.5k
Service Desk Manager Job Locations: US-MN-Roseville | US-CO-Littleton Overview... ...-to-end digital workplace experience for our users, including executives... ..., responsiveness, and customer satisfaction Improve... ...performance metrics that go beyond SLAs to include experience...SuggestedTemporary workWork at officeRemote workWork from homeWork visaShift work$25 - $28 per hour
...Colorado. In this role, you'll ensure high service standards, coordinate operations, and... ...team while providing exceptional guest experiences. This is an ideal position for those... ...eager to grow and eventually take on more management responsibilities. The successful...SuggestedHourly pay$150k - $180k
Strategic Customer Technical Support Director | Traka#... ...delivering outstanding customer experience for HID’s priority... ..., and the ability to manage complex customer... ...customer issues.* Ensuring SLAs are defined, met, and continuously... ...including triage, service pack planning, and new...SuggestedJob sharingPart timeWorldwideFlexible hours$150k - $180k
...Job Title: Strategic Customer Technical Support Director... ...outstanding customer experience for HID’s priority... ...customer issues. Ensure SLAs are defined, met, and... ...structured feedback to Product Management and Engineering on... ...including triage, service pack planning, and new...Suggested$62k - $64k
...Bell Learning Processes is hiring a Learning Center Office Manager in Englewood, CO. This full-time role involves overseeing... ...scheduling, and client interactions while ensuring a positive customer service experience. The ideal candidate possesses an Associate's degree,...SuggestedFull timeWork at office- ...development Job Title: Club Manager Reports to:... ...positive member experience and a financially successful... ...members. Member service oversight making sure... ...are providing a great customer service experience at... ...involvement in all front desk related tasks:...Full timeTemporary workFlexible hoursShift work
- ...retail corporation in Colorado is seeking to hire a customer service associate to create an outstanding customer experience and maintain a safe environment. Responsibilities include assisting with sales goals, managing cash items, and adhering to food safety regulations...
- Grease-Monkey is seeking a Center Manager to lead our service center in Aurora, Colorado. You will be responsible for delivering exceptional customer experiences while managing sales, profitability, and overall team performance. This role demands hands-on leadership and...
$22 per hour
...Rental Service Agent Denver, Colorado, United States Indie... ...travel, offering thousands of customers the freedom to explore the... ...deliver memorable customer experiences while also driving commercial... ...execution, and follow-up sales management. Across rentals and sales,...Hourly payFlexible hoursWeekend work- Job Summary: The Service Desk Manager will provide subject matter expertise across... ...and achieve high levels of customer satisfaction, including... ...actual time spent on tickets; SLAs. Oversee and manage... ...reporting (Nice to Have). Experience A minimum of 6+ years working...Work experience placement
$55k
Job Title: Club Manager Reports to: District Manager Status... ...to ensure positive member experience and a financially... ...members. Oversee member service to ensure a great customer service experience at all times. Involved in front desk tasks: greeting/welcoming...Full timeTemporary workLocal areaFlexible hoursShift work$65k - $75k
Blue Bear Waste Services is looking for a Customer Experience Lead to oversee operations across multiple locations in Denver, Colorado. The role involves... ..., ensuring compliance with service standards, managing escalated issues, and fostering a collaborative team...$15.16 - $17.63 per hour
...Colorado. This full-time role involves providing exceptional service to pet parents, assisting with store operations, and... ...pet health. Candidates should have a passion for customer service, supervisory experience preferred. Benefits include health insurance, paid time...Hourly payFull time- Rainfallcap is looking for a Customer Experience Team Lead in Denver, CO to guide a team of representatives... ...in delivering high-quality customer service. This role requires strong coaching and... ...skills, as well as the ability to manage escalated issues effectively. The...Work at office
- Blue Bear Waste Services in Denver, Colorado, is seeking an experienced Customer Experience Lead to oversee customer experience operations. You will manage service workflows and resolve complex customer issues while ensuring operational efficiency. The ideal candidate will...
$135k - $175k
...pCandid Health is seeking a Customer Support Lead to enable... ...providing excellent experiences to customers. A... ...exceed support KPIs and SLAs, including CSAT, first... ...Engineering, Billing, and other Ops leaders to identify... ...resolving complex tickets and managing escalations to stay...Work at officeFlexible hours$55k - $65k
...Who we are: Cornerstone Servicing, a division of Cornerstone... ...reputation for amazing service, customer satisfaction, employee... ...and improve overall customer experience Regularly interacts with... ...Exceptional organization and time management a must ~ Comfortable being...$70k - $80k
...The Customer Service Manager is responsible for the day-to-day leadership, safety, service quality, and operational effectiveness of the FBO... ...and Line Service leadership to ensure a seamless customer experience while maintaining high standards for safety,...Contract workWork at officeLocal areaWork visaShift workNight shiftWeekend work$71.86k - $121.86k
...your voice is valued. The Manager of Client Management leads innovative... ...and competitor products and services to highlight the value that... ...account/client management experience with strong proven people... ...strongly preferred. ~ Previous customer / client-facing experience...Immediate startRemote workFlexible hours- ...Denver, Colorado, seeks an Assistant Store Manager to support operations at multiple locations. Responsibilities include building customer relationships, maximizing sales,... ...should have over a year of customer-facing experience, a valid driver's license, and a high school...
- ...Director, Transaction Services | Mergers, Integrations... ..., navigating crises, managing risk and optimizing performance... ...your education and experience to address key... ...) Design target state customer experience (CCXP) models... ...Exempt Job Family/Level: Op Level 3 - Director...Interim roleFlexible hours
$106.6k - $163.4k
...mitigate power outages for customers. This team envisions a... ...Software Product Manager - eCommerce, this individual... ...GM Energy eCommerce experience. These integrations... ...energy products and services. This position reports... ...and manage SOWs and SLAs with vendors, integrators...Contract workLocal areaRemote workWork from homeRelocationRelocation packageFlexible hours$19.5 per hour
...join our team and support front desk operations at our office. In... ...tasks. No previous experience in a specific field is required... ...professional and friendly manner ~ Manage check-in and check-out... ...re Looking For ~1+ year of customer-facing experience (retail, hospitality...Hourly payFull timeWork at officeShift work3 days per week$32 - $36 per hour
...commensurate with education and experience. New hires are typically... ...once vested after 5 years of service ~457B Retirement Plan ~14... ...join our team! As an Aviation Customer Relations (call center)... ...leadership meetings. Works with Manager to ensure optimal daily...Full timeWork at officeImmediate startFlexible hoursShift workAfternoon shift$55k - $65k
...factors, including skill set, experience, location, qualifications... ...reasons. Whoweare: Cornerstone Servicing, a division of Cornerstone... ...for amazing service, customer satisfaction, employee retention... ...Exceptional organization and time‑management must be. Ability to work...Shift work$82k - $124k
...standard for best‑in‑class customer support. You are the designated... ...the best possible customer experience. You are the focal point of... ...elite team, whose focus is servicing customers and solving problems... ..., and service issues while managing related communication, technical...Shift workWeekend work- ...Wowza Media Systems products and services across our customers numerous workflows and... ...The ideal candidate will have experience in media streaming products and... ...customer support in a Service Desk environment Prior experience in managing SLA’s Prior experience working...Remote workShift work
$75k - $95k
...our award winning cloud-native endpoint management platform. Our product works... ...Technical Support Engineer to join our Customer Experience team and serve as a trusted technical... ...Engineering, Customer Success, and Professional Services to resolve customer issues, improve...Local areaRemote workWorldwideVisa sponsorshipWork visa$80k - $100k
...growing startup and leading provider of customer identity and access management (CIAM) software headquartered in... ...ensuring a seamless and safe user experience for some of the largest brands in... ...satisfaction to our clients through top‑knopp service and support. With a great team and...Temporary workLocal areaWork visaFlexible hours$55k - $65k
...Customer Care Supervisor Job Category: Mortgage Servicing Requisition Number: CUSTO002579 Posted: April 24, 2026... ...factors, including skill set, experience, location, qualifications and other... ...Exceptional organization and time management a must ~ Comfortable being a...Full timeTemporary workShift work
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