Service Desk Manager - Ops, SLAs & Customer Experience
Auxis
Auxis is seeking a Service Desk Manager in Colorado to oversee daily operations and enhance service quality. You will manage a large technical support team, focusing on efficiency and implementing best practices to achieve high customer satisfaction. The ideal candidate will have significant experience in service desk operations, staff management, and will lead efforts to improve performance metrics. Proficiency in both English and Spanish is required. #J-18808-Ljbffr Auxis
$106.61k - $284.28k
...compassionate health experience. At CVS Health®, you'll... ...7 CVS Health as a Sr. Manager, Frontline Support Engineering... ...a high-performing customer and/or technical... ...resolution, and continuous service improvement. The ideal... ...operational metrics (SLAs, CSAT, resolution time...SuggestedHourly payFull timeTemporary workWork experience placementLocal area$23 per hour
...travel, offering thousands of customers the freedom to explore the... ...who deliver memorable customer experiences while also driving commercial results. The Rental Service Agent is a dual-focused role:... ...execution, and follow-up sales management. Across rentals and sales,...SuggestedHourly payFlexible hoursWeekend work- ...Club Manager Reports to: District Manager Status: Full Time... ...ensure a positive member experience and a financially successful... ...team members. Oversee member service ensuring a great customer service experience at all... ...High involvement in front desk tasks: greeting and...SuggestedFull timeTemporary workShift work
$57k
...Job Title: Club Manager Reports to: District Manager Status... ...ensure a positive member experience and a financially successful... ...team members. Ensure member service oversight and great customer service experience at all... .... Participate in front desk tasks: greeting members, gym...SuggestedFull timeTemporary workLocal areaShift work- ...development Job Title: Club Manager Reports to: District... ...positive member experience and a financially successful... ...team members. Member service oversight making sure... ...are providing a great customer service experience at... ...in all front desk related tasks: greeting...SuggestedFull timeTemporary workFlexible hoursShift work
- ...retail corporation in Colorado is seeking to hire a customer service associate to create an outstanding customer experience and maintain a safe environment. Responsibilities include assisting with sales goals, managing cash items, and adhering to food safety regulations...
$165k - $185k
C20 Cochlear Americas (USA) is seeking a Director, Recipient Customer Service in Lone Tree, CO. This pivotal role oversees a large contact center, aiming to deliver exceptional customer experiences across various service channels. The successful candidate will leverage...$55k - $65k
...Customer Care Supervisor Job Category: Mortgage Servicing Requisition Number: CUSTO002579 Posted: April 24, 2026... ...factors, including skill set, experience, location, qualifications and other... ...organization and time management a must ~ Comfortable being a...Full timeTemporary workShift work- Job Summary: The Service Desk Manager will provide subject matter expertise across... ...and achieve high levels of customer satisfaction, including... ...actual time spent on tickets; SLAs. Oversee and manage... ...reporting (Nice to Have). Experience A minimum of 6+ years working...Work experience placement
- ...responsive, high-quality support to customers across our software... ...resolution and improve the customer experience.Key ResponsibilitiesCase... ...end-to-end case management: intake, troubleshooting, resolution... ...platform risks to Technical Services, Engineering, or Account Teams...Work at officeWorldwideShift workRotating shift3 days per week
$55k - $65k
...factors, including skill set, experience, location, qualifications... ...reasons. Whoweare: Cornerstone Servicing, a division of Cornerstone... ...reputation for amazing service, customer satisfaction, employee... ...Exceptional organization and time‑management must be. Ability to work...Shift work$71.86k - $121.86k
...your voice is valued. The Manager of Client Management leads innovative... ...and competitor products and services to highlight the value that... ...account/client management experience with strong proven people... ...strongly preferred. ~ Previous customer / client-facing experience...Immediate startFlexible hours$135k - $175k
...Candid Health is seeking a Customer Support Lead to enable... ...providing excellent experiences to customers. A successful... ...scope and impact. Manage strategic goals alongside... ...exceed support KPIs and SLAs, including CSAT, first... ...Engineering, Billing, and other Ops leaders to identify...Work at officeFlexible hours$125k - $151k
...construction, and cloud services. If you want to do the... ...your career, help our customers and partners advance... ...via Zendesk, meeting SLAs and maintaining high CSAT... ...and Maintenance: Manage alert triage, prepare... ...to the Team Education/Experience: Bachelor's degree in...Full timeTemporary work- The Sales Ops Admin supports the sales team in delivering a world‑class experience to our customers, while interfacing with Finance and Accounting... ...detail. Excellent customer service and inside sales skills are... ...booking‑related inquiries. Manage customer expectations and...Full timeRelocation package
$65k - $75k
Blue Bear Waste Services is looking for a Customer Experience Lead to oversee operations across multiple locations in Denver, Colorado. The role involves... ..., ensuring compliance with service standards, managing escalated issues, and fostering a collaborative team...- Fanatics Betting & Gaming is seeking a Senior Manager, Customer Experience to lead the sportsbook & casino customer experience function. You will manage a diverse team, ensure high customer satisfaction, and drive operational improvements. The ideal candidate will have...
$17.16 - $19.16 per hour
...Company's newest assistant general manager! As assistant general manager, you... ...your team members to ensure that customers receive an excellent first impression... ...driving record Leadership experience in any form Customer service experience Ability to work a variety...Hourly payStart working todayLocal areaImmediate startShift work- ...Denver, Colorado, seeks an Assistant Store Manager to support operations at multiple locations. Responsibilities include building customer relationships, maximizing sales,... ...should have over a year of customer-facing experience, a valid driver's license, and a high school...
- Baseline Fitness is seeking a Club Manager in Denver, Colorado, who will oversee gym operations... ...to ensure an exceptional member experience and a financially successful club. In... ...recruit and train staff, ensure outstanding customer service, and maintain a positive club...Full time
- ...quality liquid storage design and construction services at the best long‑term value with an unrivaled customer experience. We have built over 3,500 pre‑stressed concrete... ...related activities of the General Contractor, manage subcontractors and trades to ensure job schedules...For contractorsFor subcontractorWork at office
$88k - $115k
...Customer Service Manager The Customer Service Manager is responsible for leading ACE Scholarships’ Customer... ..., staffing, performance, and customer experience outcomes in a high-volume call center... ..., including service level agreements (SLAs), response times, case resolution...Full timeTemporary workWork at officeImmediate startHome officeDay shiftAfternoon shift$70k - $80k
The Customer Service Manager is responsible for the day‑to‑day leadership, safety, service quality, and operational effectiveness of the FBO... ...and Line Service leadership to ensure a seamless customer experience while maintaining high standards for safety, professionalism...Contract workWork at officeLocal areaWork visaShift workNight shiftWeekend work$55k - $65k
Who we are Cornerstone Servicing, a division of Cornerstone Capital... ...for amazing service, customer satisfaction, employee retention... ...and improve overall customer experience Regularly interact with customers... ...organization and time management a must Comfortable being a...$131.75k - $155k
...are high, and so are the rewards. Robinhood's Customer Experience team is committed to providing world-class service for our customers — many of whom are investing... ...strategy and run day-to-day operations for complaints management and escalations across our most sensitive case...Work at officeFlexible hoursShift work3 days per week- ...Wowza Media Systems products and services across our customers numerous workflows and... ...The ideal candidate will have experience in media streaming products and... ...customer support in a Service Desk environment Prior experience in managing SLA’s Prior experience working...Remote workShift work
$55 - $65 per hour
...IT Service Desk Manager Location: Denver, CO Work Schedule: Onsite Employment Type: Six-Month Contract... ...levels, and the overall end-user experience. Key Responsibilities Manage the day-to... ..., escalations, response times, and customer satisfaction. Identify opportunities to...Hourly payContract workFor contractorsLocal area- ...Arctiq is a leader in professional IT services and managed services across three core Centers of... ...on decades of industry expertise and a customer-centric ethos to deliver exceptional value... ...and exceeding customer Leverage experience in selling IT product and services to...
- ...Client Relationship Manager At Gusto, we're on a mission to grow... ...on their craft and their customers. With teams in Denver, San Francisco... ...the technology evolves. AI experience requirements vary by role and... ...consultative, thoughtful service. You'll sit at the intersection...Full timeWork at officeLocal area2 days per week3 days per week
$16.16 - $20.66 per hour
...Job Summary The Client Service Coordinator (CSC) drives the flow... ...scheduling future appointments. Manage finances by maintaining... ...Qualifications – Competencies Leadership: Customer Focus Peer Relationships... ...Management Capabilities and Experience Ability to multi‑task and...Hourly payFull timeTemporary workFlexible hoursShift workAfternoon shift
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