Production Coordinator

Job Description

Job Description

Salary: $30.00-$35.00

Job Title: Production Coordinator

Company: Capstone Roofing (
Location: Santa Rosa, CA (On-Site)
Compensation: $30.00- $35.00 Hourly (DOE)
Experience Required: 2-3+ years (Residential Roofing)

The Production Coordinator is responsible for ensuring every roofing project is fully prepared for
installation, supported throughout production, accurately documented, and successfully closed out. This
role serves as the primary liaison among customers, field crews, vendors, inspectors, and the office to
keep projects moving efficiently and prevent avoidable delays.
The ideal candidate is highly organized, proactive, and customer-focused, with the ability to manage
multiple active projects, communicate clearly, and ensure that all labor, materials, documentation,
inspections, change orders, and closeout requirements are completed on time.

Key Responsibilities

Own the Job Ready process and confirm that contracts, scopes, permits, inspection requirements,
crews, customer notifications, special-order materials, and installation notes are complete before a
project is scheduled.
Serve as the primary office contact for field crews, including daily schedule review, installation support,
weather-delay coordination, material-shortage resolution, and communication of field updates to
management.
Coordinate material logistics by reviewing orders, ordering specialty items, confirming delivery dates,
resolving missing materials and arranging returns when necessary.
Ensure all change orders and additional work are properly photographed, measured, documented,
approved, and billed before project closeout.
Maintain complete field documentation, including tear-off, deck-condition, repair, progress,
completion, and inspection photos and records.
Coordinate inspections, ladder drop-offs and pickups, inspection results, required corrections, and re-
inspections.
Own punch list items and workmanship warranty repairs from initial request through scheduling,
completion verification, customer communication, and file closure.
Complete production closeout by confirming all work, documentation, additional billing, punch list
items, and customer concerns are resolved before final invoicing.
Serve as the primary customer contact during production by confirming selections, scheduling
installation, providing pre-installation instructions, communicating delays and milestones,
coordinating property access, and confirming completion

AccuLynx Responsibilities

Maintain complete and accurate project records from release to production through final closeout.
Review job files for production readiness and document schedules, crew assignments, material status,
inspections, and project updates.
Upload and organize photographs, change-order documentation, approvals, completion records, and
customer communications.
Track outstanding production tasks, punch list items, warranty work, and closeout requirements
through reports and dashboards.
Ensure completed job files are accurate and ready for billing and final project closure.

Qualifications & Experience

Roofing, construction, or production coordination experience preferred; residential roofing operations
experience is strongly preferred.
Fluent in English and Spanish is required.
Proficiency with AccuLynx or a similar roofing CRM and project management platform.
Excellent communication, customer service, and organizational skills.
Strong attention to detail and the ability to manage multiple projects and deadlines simultaneously.
Ability to prioritize changing needs, solve problems quickly, and maintain consistent follow-through in
a fast-paced environment.
Comfort communicating with homeowners, field crews, vendors, inspectors, and internal leadership.

Work Environment & Expectations

Primarily office-based role with continuous phone, email, and system communication throughout the
workday.
Regular coordination with active residential roofing projects, field crews, material suppliers, and local
inspection departments.
Occasional visits to project sites may be required to support production, inspections, punch lists, or
warranty coordination.
Ability to remain responsive during active production hours and adapt to weather delays, schedule
changes, and urgent field needs.
Regular use of computers, mobile devices, AccuLynx, cameras, and other technology for
communication and documentation.
Perform other duties and responsibilities as assigned by management to support business needs and
operational priorities.

Why Capstone Roofing

• Competitive pay
• Medical, dental, vision, 401(k), PTO, and paid holidays
• Clear growth and leadership advancement opportunities
• Strong, safety-first and team-oriented culture
• Backed by a company thatinvests in its people, systems, and field operationsproviding the tools and support needed to succeed