Quality Technician

Job Description

Job Description

**JOB SUMMARY:

**

The Quality Technician role at Magna Engineered Glass is responsible for ensuring product and process compliance with internal quality systems and customer requirements. This position supports quality assurance activities across manufacturing operations, including product testing, audits, and issue resolution. The role partners with operations, engineering, and customers to investigate nonconformances, support corrective and preventive actions, and drive continuous improvement. The position may also provide customer-facing quality support, assist with product launches, and contribute to the development and maintenance of quality standards, control plans, and testing procedures.

**JOB

RESPONSIBILITIES:

**

• Perform product testing and inspection using defined testing methods, fixtures, and measurement systems to ensure compliance with internal quality standards and customer specifications.

• Audit products, processes, and documentation to verify conformance with IATF 16949 requirements, customer-specific requirements, and internal quality systems.

• Utilize and analyze Statistical Process Control (SPC) data to monitor process performance, identify trends, and initiate containment or corrective actions as required.

• Initiates production stops or escalates quality concerns in accordance with established procedures when nonconforming product or process conditions are identified.

• Lead and/or support in-house and on-site customer product sorts, re-inspections, and containment activities to address quality concerns; train production operators on off-line inspection and containment activities as needed. (Role may require lifting up to 50 lbs.)

• Issues, maintains and implements activities relating to corrective and/or preventative action. Provides input on causes or reasons for quality problems and recommends process changes if necessary.

• Investigate internal and customer-reported nonconformances; visually inspect customer returns, determine product disposition, and coordinate containment, rework, or scrap decisions in alignment with quality procedures.

• Perform measurement system analysis, including fixture reliability and repeatability (R&R), to ensure accuracy and consistency of inspection and test results.

• Develop, analyze, and execute product testing procedures and inspection methods in accordance with control plans and quality engineering direction.

• Support product launches and engineering changes by assisting with quality planning activities, inspection setup, validation testing, and early production containment as required.

• Establish and maintain visual quality standards and inspection criteria in collaboration with manufacturing and engineering teams.

• Initiate and support updates to control plans, inspection plans, IPICS, and control charts based on SPC data, audit findings, or corrective action outcomes.

• Represent operations quality when communicating with internal teams and external customers regarding quality issues, inspection results, and control limits.

• Conduct internal quality system and process audits in support of company, customer, and IATF 16949 requirements.

• Compile, analyze, and summarize quality data and metrics for reporting purposes, including monthly or customer-required quality reports.

• Properly handle and dispose of hazardous materials and waste in accordance with Environmental, Health, and Safety (EHS) requirements.

• Perform all duties in compliance with company Health, Safety, and Environmental policies and procedures, as well as applicable federal, state, and local regulations; promptly report unsafe conditions, hazards, or workplace injuries.

• Perform additional duties as assigned to support departmental and organizational goals.

• Actively contribute to a positive and collaborative work environment, demonstrating flexibility to adapt to evolving business needs and priorities.

**REQUIREMENTS:

**

• High school diploma or GED required; Associate’s degree or technical certification in Quality, Manufacturing, Engineering Technology, or a related field preferred.

• 2–5 years of experience in a manufacturing quality role, preferably within an automotive (IATF 16949) environment.

• Working knowledge of IATF 16949 requirements and customer-specific requirements (CSR).

• Experience with product inspection, testing methods, and use of basic measurement tools; ability to read engineering drawings and specifications.

• Working knowledge of SPC, data analysis, and structured problem-solving methods (e.g., 8D, MDCAR).

• Experience supporting corrective and preventive actions, audits, and containment activities.

• Ability to work cross-functionally with Manufacturing and Engineering and communicate quality issues internally and with customers as needed.

• Ability to work in a shop-floor environment, including standing for extended periods and lifting up to 50 lbs.

• Commitment to safety and compliance with Environmental, Health, and Safety (EHS) requirements.

• Knowledge of safety standards and protocols in manufacturing environments.

• English proficiency required, with strong verbal and written communication skills. Bilingual (Spanish) preferred.

**WORK ENVIRONMENT:

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• Office Environment: 30%

• Plant Environment: 70%

• The employee must be able to tolerate walking/standing for extended periods of time.

• It requires (Near/Far/Depth/Color) vision in order to be able to tolerate the eye strain associated with working on a computer throughout the workday.

• Must be able to tolerate the use of a keyboard and mouse on average

  3 hours per workday.

• While working in the Plant environment, the employee will be exposed to machinery, moving equipment and material, moderate noise, airborne particles, fumes, and various levels of temperature created by the manufacturing process.

• This role operates primarily in a manufacturing facility. Occasional travel may be required to attend meetings, visit sub-suppliers, perform gauge R&R/safe launch activities at the gauge/automation shop. Travel requirements for this position are estimated at 1 time per quarter.

**PHYSICAL

DEMANDS:

**

• Prolonged standing at least 6 hours, but up to 12 hours per day

• Lift objects weighing up to 50 pounds multiple times per hour.

• Repetitive bending, twisting, turning, lifting.

• Repetitive use of hands, including gripping, grasping, pinching, squeezing

**KEY COMPETENCIES

**

A competency is a specific behavior or attribute that enables someone to effectively perform tasks or fulfill responsibilities in a job role. Each competency represents a key area in which an individual must excel to succeed in a role, and Magna Engineered Glass often uses competencies as benchmarks for assessing employee performance, guiding professional development, and aligning workforce capabilities with organizational goals.

• Quality Systems & Compliance

  : Demonstrates working knowledge of IATF 16949, customer-specific requirements, and internal quality systems. Consistently applies standards related to inspection, nonconforming product control, corrective action, and auditing to ensure product and process compliance.

• Problem Solving & Continuous Improvement:

  Uses structured problem-solving methodologies (e.g., 8D, MDCAR) and data analysis tools such as SPC to identify root causes, implement effective corrective and preventive actions, and support ongoing process improvement.

• Technical Inspection & Data Analysis

  : Effectively performs product testing, inspection, and measurement using defined methods and gaging. Interprets engineering drawings, specifications, and control plans, and analyzes quality data to identify trends and support decision-making.

• Collaboration & Communication

  : Works effectively with Manufacturing, Engineering, and Operations teams to address quality issues, support containment activities, and maintain production flow. Communicates quality concerns, requirements, and results clearly to internal stakeholders and customers as needed.

You should be proficient in:

• Troubleshooting Skills
• Statistical process control (SPC)
• 5 Why (Root Cause Analysis Method)
• Advanced Inspection & Gauge Measurement
• Blueprint Reading

Machines & technologies you'll use:

• Coordinate Measuring Machine (CMM)