Senior Business Intelligence Analyst

Role Description

The Senior Business Intelligence Analyst works directly with leaders and clinical teams within the organization to help provide meaningful analytics and has insight to move forward on specific high-level system quality and operational improvement goals. This analyst will ideally have strong critical thinking skills and the ability to communicate directly with clinical and operational leaders in a way they can understand through effective meetings and presentations. In addition, the candidate will be expected to have or develop understanding of the metrics to provide proactive and independent analyses.

The Senior Business Intelligence Analyst is expected to comfortably represent the department within the organization and independently gather requirements from customers at all levels, select the best tool to create complex interactive visualizations, reports, and dashboards to support business decisions, and design, develop and distribute the analysis or visualization. The Senior BI Analyst also coordinates with Subject Matter Experts (SME), the Data and Insights Team and IT to ensure proper governance of the data and appropriate data structures for reporting are in place. This individual will serve as a SME regarding the tools and techniques used for visualization of information and deliver timely, accurate and actionable information to the organization.

Core Responsibilities and Essential Functions

• Analytics and Visualization Development
  • Work directly with the customer to understand the business requirements for information needs.
  • Serve as an expert in selection of the most appropriate visualization tool and delivery mechanism for requests.
  • Design, develop, document, and distribute the selected visualization while working with the customer within the guidelines of the Wellstar Data and Insights framework.
  • Serve as a mentor and resource to BI Analysts and Specialists and provide audits and feedback on their development work.
  • Develop appropriate level of insight to and understanding of the information being analyzed and apply credible qualitative and quantitative methods of analysis.
  • Deliver end user training to the customer on the use of the tools and method of interpretation of the visualization.
• Collaborate with customers, Data and Insights team and IT on data structure needs, governance and meaning
  • Act as a liaison with the customer to communicate data structure or metric needs for appropriate data model build.
  • Develop a working knowledge of the lineage, metadata and overall meaning of data being analyzed.
  • Identify and source where possible, data quality issues impacting analyses and bring issues to leadership.
  • Apply appropriate statistical and mathematical principles to all analyses.
  • Have a working understanding of benchmarking and comparative analysis techniques and interpretation.
  • Develop an excellent understanding of data transformed, managed, and reported specifically by the team.
• Organizational expert technologically regarding data analytics and visualization
  • Maintain an excellent understanding of relational databases in concept and how to practically work with the data housed therein.
  • Maintain an outstanding understanding of a wide variety of technology tools used by Wellstar to present information.
  • Serve as a training and informational resource for BI Analysts, Specialist, and others within the organization.
  • Continually look to maintain, grow, and develop knowledge and skills in applicable tools.
  • Develop an understanding of current visualization best practice and trends.
• Other Duties
  • Understand process improvement techniques utilized at Wellstar and practice them with your own work processes.
  • Participate in departmental and cross-functional teams as needed.
  • Work independently and multi-task effectively on multiple assignments as needed.
  • Communicate effectively and appropriately with all levels of leadership and staff within the organization.
  • Other duties as assigned.

Qualifications

• Bachelors in Information Systems, Computer Science, Engineering, Statistics, or related field.

Requirements

• Computer/data entry experience.
• Minimum 6 years working directly with customers from requirements gathering, functional design, development, and delivery of interactive data visualization.
• Minimum 6 years working with complex data sets in a relational database environment with tools such as SQL Server, MS Access, SAS, MS Excel, and other 3rd party visualization tools such as Tableau and Power BI.

Benefits

• Support to do more meaningful work.
• Enjoy a more rewarding life.
• Connect with the most integrated health system in Georgia.