Remote IT Service Desk Analyst - VIP Support

Slipstream

Slipstream Life Sciences invites applications for a Remote Service Desk Analyst. This entry-level role supports end users via phone, email, SMS, and chat, handling incidents, requests, tasks, and changes across ServiceNow, FreshService, and Zendesk.

The position requires Active Directory, Entra, Office 365, Okta, and VPN know-how, with strong customer service skills. The role operates Monday–Friday, 2:00pm–11:00pm EST, with remote work in the United States.

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Vacancy posted 12 hours ago

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