Market Engagement Representative

Job Description

Job Description

Join Our Team at IVX Health!

IVX Health is seeking a Market Engagement Representative (MER) to identify, qualify, and advance referral opportunities across assigned markets. This marketing-aligned, field-enablement role supports Business Development Managers by generating leads, gathering market intelligence, and ensuring opportunities are well-documented and ready for productive field engagement. This role is ideal for a highly organized professional who enjoys research, relationship-building, and supporting growth through informed market execution.

What You'll Do

• Generate & Qualify Opportunities: Identify referral opportunities at the location level and research key market insights, including prescribing patterns, therapy mix, site-of-care preferences, referral workflows, clinic schedules, and key contacts.
• Support Business Development Managers: Partner closely with assigned BDMs to prioritize and advance opportunities. Provide relevant background and market intelligence to help field teams conduct informed, high-value conversations.
• Support Marketing Campaigns: Follow up on engagement signals generated through corporate marketing initiatives and help convert interest into qualified opportunities. Serve as a bridge between corporate marketing and local market execution.
• Maintain CRM Excellence: Accurately document research, outreach activity, lead status, meetings, and outcomes in Sugar or other CRM systems. Maintain timely, accurate records to support reporting, forecasting, and pipeline visibility.
• Strengthen Market Engagement: Ensure outreach is professional, consistent, and aligned with IVX Health messaging and brand standards. Collaborate with marketing and sales leadership to refine lead criteria and engagement strategies.
• Maintain Performance & Accountability: Meet defined activity, quality, and documentation expectations while maintaining responsiveness to field partners and marketing leadership in a remote environment.

Essential Competencies & Skills

• Strong communication and relationship-building skills.
• Ability to research, synthesize, and clearly document market intelligence.
• Comfort working in CRM systems; experience with Sugar preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple markets, priorities, and stakeholders.
• Collaborative, service-oriented approach to supporting field teams.
• Understanding of referral workflows, provider office operations, or site-of-care dynamics.
• Professionalism and ability to maintain confidentiality and compliance standards.

Required Education & Experience

• Bachelor's degree in Marketing, Sales, Healthcare Administration, or a related field, or equivalent relevant experience required.
• Experience in healthcare, specialty pharmacy, infusion therapy, or provider outreach.
• Prior experience in sales development, marketing, or field enablement.
• Familiarity with referral workflows, provider office operations, or site-of-care dynamics.

About IVX Health

IVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we're redefining the care experience and improving lives every day. As a growing healthcare organization, we're committed to supporting our employees with meaningful work, professional development opportunities, and a culture built on collaboration, innovation, and purpose.

Guided by Our Purpose

Mission: To improve the lives of those we care for by redefining the care experience.
Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions.
Values: Be Kind. Do What's Right. Never Settle. Make It Happen. Enjoy the Ride.

Benefits & Perks

Eligible employees may receive:

• Medical, Dental, and Vision Coverage
• Prescription Drug Coverage and Telemedicine Services
• Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
• 401(k) Retirement Plan with Company Match
• Life, AD&D, and Disability Insurance
• Accident, Critical Illness, and Hospital Indemnity Coverage
• Fertility and Family Planning Support
• Tuition Reimbursement and Certification Assistance
• Continuing Education and Professional Development Resources
• Employee Assistance Program and Wellness Support
• Paid Time Off
• Volunteer Time Off and Charitable Giving Match
• Employee Referral Bonus Program

Benefits may vary based on employment status and eligibility.

EEO STATEMENT

IVX Health is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with respect and provided equal employment opportunities. Employment decisions are made based on business needs, job requirements, qualifications, merit, and applicable law.

IVX Health prohibits discrimination, harassment, and retaliation of any kind and is committed to providing reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs.

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