Office Manager

Dedicated IT

Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN's 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space.


At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture.

If you would like to know more about Dedicated IT, click the links below:

Position Summary
Office Manager

Location : Palm Beach Gardens, FL | Full-Time, On-Site
Salary: $60,000 - $70,000 / year
Position Overview

The Office Manager at Dedicated IT is the operational backbone of our growing company, a role
blending hospitality management, event coordination, and strategic oversight. This position is the
front-facing heart of the workplace, owning day-to-day office operations while supporting trade show
logistics, internal events, and employee experience. As company headquarters expands from 9,
to 25,000 sq ft, this role will be instrumental in supporting seamless scalability. It emphasizes
leadership, organization, and multitasking in a dynamic, fast-paced setting.

Key Responsibilities
Front-of-Office & Daily Operations

• Serve as the office's primary point of contact: greet visitors and candidates professionally,
  manage visitor flow (including mail and packages), and maintain a welcoming, secure front
  office environment.
• Open and close the office daily: tidy common areas, restock pantry and supplies, verify all
  doors are secure and locked, confirm outgoing shipments, and address any overnight items or
  urgent employee needs.
• Track invoices, submit receipts to Accounts Payable, and deliver checks to accounting or
  secure them appropriately.
• Facilitate internal communication via Teams announcements, Microsoft Forms, and employee
  engagement initiatives.
• Support executives and leadership with administrative needs as requested.

Trade Show & Event Coordination Support

• Assist with any end-to-end logistics for trade shows and conferences (approximately 40 to 50
  per year), including hotel blocks, registrations, electrical/A/V orders, booth material shipping,
  and exhibitor deadline tracking.
• Assist with event timelines, checklists, and coordination trackers; communicate with vendors
  and exhibitors as directed by the Events & Facilities Manager.
• Manage supply orders for event materials, maintain inventory, help assemble event materials,
  and run event-related errands as needed.
• Support budget tracking and expense documentation for events.

Internal Events Planning & Execution

• Plan and execute employee-focused events including monthly lunches, team outings,
  seasonal celebrations, birthday recognitions, and office morale initiatives.
• Handle all event logistics: catering coordination, setup/breakdown, RSVP tracking, and day-of
  support.
• Capture event photos and team building moments; forward to the Marketing Coordinator for
  social media use.

Facilities, Vendors & Security

• Serve as the day-to-day point of contact for facilities: track and coordinate repairs, schedule
  vendor visits, and liaise with building management, cleaning, HVAC, security, and supply
  vendors.
• Communicate applicable vendor visits or office updates to the HQ team via Teams.
• Coordinate badge and building access for employees and visitors; assist with security system
  coordination and offboarding access changes as requested by the Human Resources team.
• Support office expansion logistics under supervisor direction.

Pantry, Supplies & Procurement

• Manage all pantry and office supply ordering on a weekly cadence using Amazon Business,
  Walmart, Sam's Club, and other vendors; maintain organized storage and adequate inventory
  levels.
• Track pantry and supply budgets, reporting spend to the Events & Facilities Manager.

Onboarding, Remote Support & Travel

• Coordinate new hire onboarding: desk setup, badges, nameplates, welcome kits, office tours,
  and team introductions; ensure workspace is ready before a new employee's first day.
• Coordinate shipment of equipment and welcome packages for remote employees ensuring
  they receive everything they need before their first day.
• Book and manage employee travel: flights, hotels, rental cars, and itineraries; assist with
  disruptions and submit documentation to Accounts Payable.

Gifts, Uniforms & Shipping

• Own client and employee gift coordination end-to-end: source, assemble gift baskets or
  curated gifts for special occasions, manage packaging and shipping, and maintain a tracker of
  orders and spend.
• Manage uniform ordering, sizing, inventory, and distribution for relevant team members.
• Oversee all outbound shipping: prepare labels, coordinate carrier pickups, track deliveries,
  and manage return shipments and international paperwork as needed.

Skills & Qualifications

• 3 - 5+ years in office management, operations, or a similar role, with experience overseeing
  larger spaces.
• Strong organizational, communication, and multitasking skills with exceptional attention to
  detail and follow-through.
• Expertise in facilities oversight, vendor management, inventory control, and event
  coordination.
• Creative and resourceful approach to gift sourcing, gift basket assembly, and preparing
  thoughtful gifts for clients and employees on special occasions or as requested.
• Proficiency with Microsoft 365 Suite (Outlook, Word, Excel, Teams, SharePoint); familiarity
  with Canva is a plus.
• Friendly, dependable, and service-minded; able to manage sensitive or urgent situations
  calmly and professionally.
• Reliable transportation for errands; ability to lift up to 30 lbs.
• Hospitality or front-of-house experience (e.g., restaurant/hotel) preferred but not required.

What Success Looks Like

• The office runs smoothly. Visitors are welcomed, supplies are stocked, and no operational ball
  is dropped.

• Trade show and internal event logistics are coordinated accurately with materials on time and
  on budget.
• New hires and remote employees receive a seamless, welcoming onboarding experience in
  partnership with the Human Resources team.
• Client and employee gifts are thoughtful, well-executed, and delivered on time.
• The Events & Facilities Manager can rely on consistent, proactive support across office
  operations and events.

This role periodically requires onsite field work involving physical activity, including bending, kneeling, and crouching, as well as lifting, carrying, pushing, and pulling equipment weighing 60 pounds or more. Additional requirements may include safely climbing ladders, working at elevated heights, and standing or walking for extended durations in various client settings. These requirements represent the essential physical functions of the position and may be performed with or without reasonable accommodation.

Thanks for your interest in Dedicated IT!

Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.