Accounts Receivable Specialist

Metro Fire + Security is a full‑service fire protection company that has been serving Arizona since 1972. Responsibilities Manage and document communication with all customers via phone and email to ensure payments are made in a timely manner Provide customer service regarding collections issues, processing of customer refunds, processing and reviewing adjustments, and resolving customer discrepancies Collect customer payments in accordance with payment due dates Develop effective repayment plans Follow‑up with customers on overdue accounts Assist in the cash application process Process payments and refunds Respond to client account queries in a timely and professional manner Document all interactions with customers in the financial system Cross‑train to cover other billing duties and positions within accounting department Attend all staff meetings Perform other related duties as assigned or required Requirements High School Diploma/ GED 2+ years prior, relevant work experience Ability to work Monday – Friday Knowledge of billing and collections procedures Excellent communication and interpersonal skills High precision/ detail oriented Meticulous, focused, and analytical Able to prioritize and manage multiple responsibilities simultaneously Comfortable dealing with numbers and the processing of financial information Trustworthy and reliable Commitment to excellent customer service with internal and external customers Capable of staying on task and completing task with minimal supervision Desire and ability to work effectively as part of a team Preferred Experience working in ProfitZoom and Paylocity Working knowledge of Microsoft Office Suite #J-18808-Ljbffr