Accounts Receivable Specialist

Job Description

Job Description

Description:

PURPOSE:

The AR Specialist is responsible for ensuring accurate and timely full cycle accounts receivable billing, payments, and collections within Acumen

for reimbursement. This individual will provide these services to a variety of funding sources as determined and directed by the various program contracts.

ESSENTIAL JOB FUNCTIONS:

• Accurate and timely preparation of electronic and/or hardcopy medical claims for a variety of funding sources
• Maintain, create, and update Excel spreadsheets for funding sources
• Import billings and post payments into accounting software within rigid timelines
• Determine and initiate action to resolve denied invoices and all ancillary collection processes
• Stay up to date and implement all contract changes and updates
• Develop and maintain good relationships with internal and external customers
• Provide feedback and suggestions for improved systems and efficiencies
• Maintain customer confidentiality
• Adhere to all accounting policies, procedures, and guidelines
• Perform other job-related duties as directed by the supervisor
• Research and problem solve independently on a case by case basis
• ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly

RESPONSIBILITIES AS A TEAM MEMBER:

• Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted.
• Demonstrates excellence in work standards, is tenacious in completing tasks.
• Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties.
• Works well with other team members and departments. Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments.
• Requests support from team with ample time to accommodate the support request in order to meet deadlines
• Ensures effectiveness in processes to achieve/seek best practice.

EQUIPMENT NORMALLY USED:

• Telephone and headset, computer, multiple screens, copier, scanning system, printer, postage machine, calculator and fax machines. May use other office equipment as needed.

ACUMEN IS AN EQUAL OPPORTUNITY EMPLOYER:

Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Note: This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as requested by their supervisor.

COMMUNICATION SKILLS:

• Excellent customer relationship skills that effectively and respectfully interact with internal and external customers.
• Communicate effectively whether in individual, group settings or in written correspondence using polite, respectful, and Accurate grammatical language
• Read and interpret written information

MINIMUM QUALIFICATIONS:

• Intermediate level of Excel (VLook ups, Pivot Tables, Basic Formulas)
• Demonstrates excellent organizational skills, time management, and task orientation
• Knowledge of basic computer skills (Gmail, Microsoft Suite)
• Work well independently with limited supervision
• Work as a self starter with effective communication skills
• Ability to prioritize and handle multiple deadlines successfully
• Ability to work in a fast paced environment
• Experience working with multiple applications simultaneously
• Ability to logically and efficiently analyze issues
• Ability to communicate both orally and in writing in a professional manner
• Attention to detail and critical thinking skills
• High standard of integrity
• Ability to work independently and as a team player
• High school diploma or equivalent
• Basic math skills

PREFERRED QUALIFICATIONS

• Billing and collections experience preferred
• 10 key by touch
• Microsoft Dynamics
• Knowledge of HIPAA and Medicaid experience is a plus

PHYSICAL AND MENTAL DEMANDS:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without accommodation.

• The employee must be able to sit for extended periods of time entering data into multiple systems. The employee is regularly required to use their fingers, hands, arms and eyes to input data and fold and/or cut paper.
• The employee may be required to answer the phone as well as respond to team members and internal customers.
• The employee is required to operate and maintain a variety of office equipment including a computer, copy machines, scanning and reading equipment and a calculator requiring repetitive motion of the fingers, hands, arms and eyes.
• The employee is frequently required to stand, walk, and talk for an hour or more
• Vision ability is required to do the job, including close vision, color vision and the ability to adjust focus.
• Ability to work under stressful conditions that may require handling multiple work assignments with specific deadlines.