Outside Sales Advisor

Job Responsibilities Convert Company provided leads into sales. Maintain a network of customers from Company provided leads. Build and maintain a network of sources to identify new sales leads. Communicate with customers and leads to identify and understand their product or service needs; identify and suggest products and services to meet those needs. Demonstrate the functions and utility of products or services based on customer needs. Ensure customer satisfaction through ongoing communication and relationship management; resolve any issues that may arise post‑sale. Use SalesForce or applicable CRM system daily. Attend daily/weekly/monthly calls, training, call blocks, floor time in the office or home. Report daily, weekly, monthly sales and appointments to Sales Manager. Comply with industry compliance during the entire sales process. Perform other responsibilities as assigned. Minimum Requirements Education: High school diploma or equivalent. Certification/License: Appropriate Funeral Director License in specific states only. First 30 days of employment: complete PAA Curriculum Certification at Dignity University. Experience: 2-5 years of business‑to‑consumer inside homes/remote sales experience (preferred but not required). 1-2 years of industry experience (preferred but not required). 3-5 years in transferable experience. Knowledge, Skills and Abilities: Exceptional level of professionalism. Strong telephone, interpersonal and communication skills. High level of compassion and integrity. Strong “one‑call/visit close” ability. Multi‑tasking, set priorities and manage appointments. Experience with in‑home and/or seminar‑based sales preferred. Proficient computer skills; experience with a tablet preferred. Independent, self‑reliant, and self‑motivated. Excellent customer service skills. Clear and concise communication. Problem resolution in a timely manner. Time management and organizational skills. Entry‑level Microsoft Office Suite (Word, Excel, Outlook) proficiency. Additional: Reliable transportation. Own a cellphone. Work Conditions Work Environment: Work indoors and outdoors during all seasons and weather conditions; limited amount of local and/or multiple location traveling; traveling to customer’s homes and local business. Attire: Business casual attire when in contact with customers. Postures: Frequent, continuous periods of standing; sitting continuously for many hours per day; may be required to climb stairs to access buildings frequently. Physical Demands: Manual dexterity; paperwork, calculators, computers, iPads, phone usage; move, push and pull up to 25 lbs.; driving to and from appointments. Work Hours: May require varied work hours depending on customer needs; travel locally with distance varying depending on the market. Equal Employment Opportunity Statement Equal Opportunity Employer, M/F/D/V. SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. Job Location: Bloomfield Hills, MI 48302. Category: Sales. #J-18808-Ljbffr Service Corporation International