Implementation Manager

Managing a team of technical contributors, the full-time Manager of Implementation will lead the design, development, and implementation of IP and Voice engineering projects while ensuring adherence to budgets and project schedules in a remote work environment. Key responsibilities Direct and oversee the creation of MOPs and configurations, as well as testing and deployment of IP and Voice equipment Collaborate with cross-functional teams and vendors to drive network transformation and improve architectural standards Monitor team performance against KPIs and provide operational support on escalated issues Required qualifications Strong knowledge of IP network architecture, platforms, systems, and implementation processes Experience managing complex projects requiring cross-organizational coordination Proven ability to motivate and develop team members through empowerment and engagement Experience in financial controls and oversight of project budgets Ability to effectively communicate with all levels of the organization