Team Lead

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. Reports to: Executive Director Location: Merced, CA Employment type: Full-Time, Exempt Employee Career TEAM is looking to hire a dynamic Team Lead to support and lead a team of Career Advisors serving WIOA adult and dislocated workers and unemployed job seeker customers and connect them to high-quality jobs across Merced County, CA. Work will be performed under the WIOA (Workforce Innovation Opportunity Act) Program underneath the WorkSource umbrella in Atwater, Los Banos in Merced County. The Team Lead will be responsible for providing oversight and coaching to the Career Advisors, approving enrollment applications and funding requests for training and support services, assessing caseload shape and reporting out monthly, training in case management activities related to the WIOA program design, and assisting with day-to-day operations of the Career Advisors. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. The Team Lead is an integral part of our team and will assist us with our mission of accelerating the human condition! If you have the heart to serve this community and the drive to do so, we want to meet you. Experience is not mandatory; however, character is. Benefits 401k with a generous employer match Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans Disability insurance Supplemental insurance Responsibilities Oversee a team of Career Advisors staff who work in an integrated service delivery model. Assess, manage, and maintain a caseload of new customers as well as carryover participants, track customers’ progress in training and job search activities on a monthly basis. Case notes all interactions with customers. Develop and implement casework service plans for complex cases and assist Career Advisors to remove customer barriers. Develop and implement strategies to incorporate a focus on performance objectives in the daily operations of organizational staff. Help drive customer success and positive outcomes for contractual measures. Provide training and career coaching on assessments to help establish career goals aligned with the skill needs of area business and industry. Prepare and present reports of activities and accomplishments. Build strong partnerships with community organizations to provide outreach and engagement for local WIOA programs. Support Career Advisors who work in the community to ensure connectivity and strong partnerships. Ensure compliance and data tracking metrics for outreach and funding source initiatives. Provide staff development, coaching and training to the team. Generate and perform staff evaluations. Provide leadership and direction to maximize performance forecasting and to ensure financial sustainability and success. Work in partnership with quality assurance and leadership team to build processes and team cultural understanding. Support Executive Director in day-to-day operations, program development, and staff development. Approach each day and task with a ZAG mindset. Other duties and projects as needed. Qualifications Associate’s degree or higher or an equivalent combination of education and experience required. Experience and knowledge of WIOA and workforce development contracts/programs. Ability to give presentations and workshops (public speaking). Demonstrated ability to be highly detail oriented in order to successfully meet program requirements. One year of experience working with unemployed and underemployed individuals. Exceptional time management skills to meet deadlines and work under pressure. Excellent verbal and written communication skills. A valid driver’s license. Salary: $62,000-65,000 annually Travel: Position may require local travel up to 40% of the time. Employment Type: Full-Time, Non-Exempt Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. #J-18808-Ljbffr