Front Desk Coordinator

Front Desk Coordinator

Join a global leader in private aviation, offering access to an ultramodern fleet of private aircraft through fractional ownership, leasing and jet cards. Together, our employees in North America and Europe work to provide Flexjet aircraft Owners with the finest experience in premium private jet travel.

Our Front Desk Coordinator will greet and assist a diverse group of internal and external clients via email, phone calls, and face-to-face interaction. This position is a crucial role at our Global Headquarters facility and ensures the highest level of service & attention to detail to all clients and processes.

Duties & Responsibilities

• Maintain and direct a high volume of incoming calls appropriately
• Greet incoming clients and ensure they are directed to where they need to go and who they are meeting with in a friendly manner
• Answer basic inquiries, route calls to appropriate personnel and take messages as necessary
• Perform other duties such as:
  • Maintain schedule for on-site conference rooms
  • Mail room functions
  • Create badges for new employees
  • Stocking coffee areas
  • Order catering/office supplies
  • Provide administrative support as needed
  • A variety of other related duties as requested

Education & Experience

• Excellent interpersonal, verbal, written, and presentation skills, with the ability to build rapport across all organizational levels.
• Associate's degree (A. A.) or equivalent from two-year college or technical school; 1-2 years of customer service experience in a high-end service industry; or equivalent combination of education and experience.
• Experience with basic office administrative procedures with knowledge of use and operation of standard office equipment

Required Skills

• Must have knowledge of a variety of computer software applications including Microsoft Word, Excel and Outlook
• Strong interpersonal, verbal/written, and presentation skills are necessary to perform job at the expected level
• Successful candidate must be able to respond calmly and handle many customer demands in a fast paced environment
• Must possess a passionate attention to detail and the ability to work in a team atmosphere
• Perform in a high paced business environment
• High ethical standards and integrity, along with a proven ability to pivot when necessary.
• Exceptional attention to detail.

Flexjet is an equal-opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship.