Account Manager II
Sinch
Account Manager II
Sinch is pioneering the way the world communicates. More than 200,000 businesses including Google, Uber, Paypal, Visa, Tinder, and many others rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!
As an Account Manager II at Sinch, you will be responsible for managing a portfolio of key client relationships while also driving new business acquisition through proactive outbound prospecting and pipeline development. Acting as a trusted point of contact, you will work closely with clients to understand their needs, identify growth opportunities, and deliver tailored solutions that maximize the impact of Sinch's products and services.
Your role will involve developing and executing strategic account plans, analyzing client performance data to uncover insights, and proactively addressing issues to ensure a seamless customer experience. You'll collaborate cross-functionally with internal teams to resolve technical inquiries and ensure service delivery aligns with client expectations.
This position is ideal for a relationship-focused professional with strong communication and problem-solving skills, who is passionate about client success and looking to contribute meaningfully to both customer outcomes and company growth.
Core competencies:
- Strategic Account Management
- Opportunity & Pipeline Management
- Value Proposition
- Prospecting Effectiveness
- Negotiation Skills
- Market & Vertical Intelligence
Requirements:
- A bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience.
- Excellent communication and relationship-building skills.
- Strong analytical skills with the ability to develop strategic account plans.
- Proficiency in CRM software and account management tools.
- Bachelor's degree in business, Marketing, or a related field.
This role is primarily remote, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO; Seattle, WA
SinchVacancy posted 3 days ago
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