Senior Technical Support Specialist - Triage & Escalations
ECP
ECP is a market-leading SaaS provider for senior living communities. We are seeking a Customer Support Specialist III to act as the final escalation and primary technical triage resource, reproducing complex issues, validating bugs, and ensuring well-documented tickets for downstream teams. You will work across Support, Engineering, Product, and QA to improve issue quality, enable Levels 1 and 2 with knowledge sharing, and participate in testing prior to product launches. #J-18808-Ljbffr ECP
Vacancy posted 1 day ago
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