Receptionist

Description El Macero Country Club, located in El Macero, CA, is pleased to announce an excellent career opportunity for a Receptionist ! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management. Ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills. Receptionists are directly responsible for assisting in the day-to-day operations of the property and its staff. The Receptionist will provide mid-level administrative support handling information requests and performing clerical functions such as: answering phones, preparing correspondence, greeting and directing visitors, arranging conference calls, and scheduling meetings. Ideal candidates have flexible schedules with availability to work weekends, holidays, and golf seasons, as needed. Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and service management. Pay range: $18.00 to $19.00 Receptionist Job Responsibilities: Greet and act as liaison with vendors and guests Prepare outgoing mail, USPS or Fed Ex Answer and route all incoming calls; take messages Assist visitors and customers with general questions Assist Office Manager in coordinating events Document production and filing Maintain office supplies Determine which local markets should be canvassed for prospective members Assistance with Microsoft Word, Excel, PowerPoint projects and Canva Perform other duties assigned by supervisor or manager Direct visitors and callers to the appropriate staff member using employee and department directories Be familiar with procedures for handling all aspects of customer inquiries, complaints, or disputes Responsible for gathering and managing data pertaining to new membership registration and keeping records up to date Ensure reception area is tidy, clutter-free and presentable, with all necessary stationery and materials (e.g., pens, forms, and brochures) Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs Contributes to team effort by accomplishing related tasks as needed, in a timely manner Receptionist Qualifications/Skills: 1-2 years administrative experience preferred Proficient in Microsoft Word, Outlook, Excel, PowerPoint and Canva Excellent verbal and written communication skills Highly organized, efficient, and detail-oriented Motivated, goal-driven, and a self-starter Ability to handle multiple tasks simultaneously Ability to answer telephone in a professional manner Working Conditions This position requires the ability to speak, hear, and see The employee is required to sit for long periods using a monitor and keyboard; use hands to handle or feel; and reach with hands and arms The position may require standing, walking, stooping, kneeling or crouching to move items or displays The employee must be able to lift and/or move up to 40 lbs occasionally Noise level is moderately quiet Work extended hours during golf and holiday seasons Work weekends and holidays About Troon Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, specializing in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr