Retail Shift Leader

Address: 4304 W. Gandy Blvd. Tampa, Florida 33611 Brand: Value Pawn & Jewelry Pay range: $16.00/hr to $17.50/hr (based on experience) Responsibilities You will provide outstanding customer service and build solid relationships with customers, promoting sales and making deals for a wide variety of pawn items. You will lead and influence Team Members through coaching and hands‑on involvement, providing a friendly, courteous, and respectful environment that sets EZPAWN apart from the competition. Process loans and extensions Negotiate satisfactory terms regarding items to be pawned Perform opening and closing store procedures Supervise and coach store Team Members Qualifications High school diploma or GED Minimum 1 year of supervisory or key holder experience Ability to pass a criminal background check and drug test Valid driver’s license and auto insurance Strong leadership, negotiation, communication, interpersonal, time‑management, and organizational skills Knowledge of commonly pawned items (tools, jewelry, firearms, electronics) a plus Sales background a plus Bilingual a plus Adherence to all company policies, procedures, and regulations Benefits Free Health Insurance* Competitive wages Monthly uncapped bonus potential paid on store and individual performance Great working hours 401(k) with company match Generous paid time off Holiday pay Store discount Initial 5‑week paid training program: earn a $0.50 raise and transition to Lead Pawnbroker upon completion Structured leadership training programs to enhance leadership skills Path to Assistant Manager with 6‑month training program to build foundation to run own store *No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan. #J-18808-Ljbffr