Payroll Implementation Specialist

The Role You'll Play to Create Success Conducts welcome call with new client to confirm pertinent information required for new client setup. Demonstrates an intermediate understanding of Paid Time Off policies and assists new clients through the setup of their accrual policy(s). Demonstrates a thorough understanding of intermediate payroll rules and calculations, including but not limited to premium overtime pay, tips, certified, job costing, piecework, and/or multi‑state workers, and how to properly apply in current system. Demonstrates an intermediate knowledge of state‑mandated paid leave policies including knowing when and how they are to be applied. Coordinates with internal departments for requested additional services (i.e., health benefits, timekeeping, COI’s, applicant tracking, employment handbooks, etc.). Assists with answering new client questions/concerns regarding pricing, contractual obligations, or additional services. Assists sales representatives with questions/concerns regarding FrankCrum policies and procedures. Educates clients on FLSA, state, and local payroll rules and regulations. Reviews and processes employee maintenance with accuracy and completeness following FrankCrum, federal, state, and local rules and regulations. Completes payroll setup in current software to include proper earning/deduction codes, preparation of payroll calendar, code filtering labor allocations, adding client reports, and ensuring proper billing setup. Works with new clients to obtain new hire documents, either electronically or through paper forms. Administers online training demonstrations of our HRIS platform for new clients. Demonstrates exceptional attention to detail when processing first payroll(s) by identifying payroll discrepancies and communicating directly with the client to educate on future payroll submissions. Escalates issues to appropriate internal teams and/or sales broker for support and resolution. Provides productive feedback on company software, training, and processes. The Attributes We Seek Keys to success in this position include intermediate knowledge of Federal, State, and local laws regarding wage and hour topics, as well as knowledge of various moderately complex payroll processing methods. Experience performing intermediate level functions in all Microsoft Office applications, one (1) year of payroll processing or PEO experience, and a high school education or equivalent is required. Payroll Certifications (CPP or FPC) are a plus. Our Competitive Benefits Health Insurance is zero dollar paycheck cost for employee's coverage and a low cost for family plan. Dental and Vision Insurance Short Term Disability and Term Life Insurance at no cost to the employee Long Term Disability and Voluntary Term Life Insurance Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match Flexible Spending Accounts for Medical and Dependent Care Reimbursement Health Savings Account funded by FrankCrum Paid time off and holiday pay Education Benefit Program at the IRS Maximum allowance PTO cash out Tickets at Work Alero Financial and its robust credit union benefits program Employee and client referral bonus programs Disaster Relief Fund for employees Equal Employment Opportunity Statement FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy‑related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. #LI-GH1 #J-18808-Ljbffr