Float Customer Service Supervisor
Baycoast Bank
Job Description
Job Description
Float Customer Service Supervisor
Location: SouthCoast Region, needs to be available to Float between our Fairhaven, Ashley Blvd, Elm St., State Rd, and Dartmouth St. Branches - May be eligible for Mileage Reimbursement
Bilingual: Spanish/Portuguese a plus but not required
Join Our Team and Lead Exceptional Customer Experiences Are you a passionate leader who thrives on delivering outstanding service and developing high-performing teams? At BayCoast Bank, we’re looking for a Customer Service Supervisor who will bring energy, leadership, and customer focus to our branch team.
Lead & Inspire :
- Supervise, coach, and develop teller staff
- Provide ongoing training and feedback
- Manage staffing schedules
- Handle customer inquiries and resolve issues
- Build strong relationships with customers
Drive Results & Growth :
- Identify referral opportunities
- Support sales initiatives and branch goals
Ensure Operational Excellence :
- Oversee teller operations and cash handling
- Maintain compliance with policies
Be a Team Player :
- Collaborate across departments
- Participate in community events What You Bring
- Minimum 1 year teller experience
- Strong leadership skills
- Customer-focused mindset
- Knowledge of banking products
- Strong attention to detail
- Positive attitude and reliability
We believe in making a difference for our customers, community, and employees. Our core values:
- Take pride in what you do
- Believe your work matters
- Care about people
- Maintain a positive attitude
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Professional development opportunities
- Educational assistance
- Tuition assistance
- Defined Benefit Pension Plan
- Employee banking perks
- Career advancement opportunities
- Ability to lift up to 50 lbs
- May require evenings or weekends
- Travel between locations may be required
Vacancy posted 25 days ago
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