Admissions Counselor

Admissions Counselor

Counsel prospective students and inform educators and parents about the college and its available educational opportunities, and assist in attracting and maintaining a diverse student body consistent with the college's goals and objectives. Advise students and families in groups or individual sessions, answering correspondence, participating in events/functions sponsored by the Office of Admissions or other college offices, answering phone inquiries, reviewing applications for admission, and representing the Office of Admissions to internal and external audiences.

Provide admissions counseling information about the college, include, but is not limited to, academic advising, financial aid, scholarships, campus housing, and student life to prospective students in the office and in the field via written correspondence, in person, e-mail, or by telephone. Actively engage in outreach and recruitment efforts to ensure that our applicant pool is reflective of the broader diverse society; create and develop partnerships with organizations and schools that serve underrepresented communities and provide resources to help potential students from those communities navigate the admissions process. Take responsibility for an assigned recruitment territory that may include local, regional, and/or national travel. Represent the college by conducting public presentations at college fairs, Preview Day, college information sessions, and other activities as required. Develop follow-up plans to maintain contact with prospective student contacts to achieve application, admission, and enrollment goals. Relate well with others who represent different cultural, race/ethnicity, physical and learning ability, and socio-economic background from the employee. Coordinate recruitment efforts with director. Work independently for long weeks at a time while traveling and covering territory assignments. Work collaboratively with the Admissions Office and other departments on campus to reach enrollment goals. Provide in-office admissions support through small/large group presentations, campus tours, one-on-one meetings with prospective students and their friends and family, and cover the front desk. Some evening and weekend work as needed. Other duties as assigned.

Ability to provide counseling to prospective students and their families. Ability to work as a collaborative member of a team. Ability to work effectively with diverse populations. Excellent written communication skills. Excellent public presentation skills. Excellent interpersonal communication skills. Excellent organization, planning, and time-management skills. Ability to handle multiple tasks with competing deadlines. Ability to translate technical and/or cumbersome policies to lay audiences. Ability to interpret and comply with student regulations and guidelines. Ability to use critical thinking and reasoning skills, and to demonstrate using good judgment and relevant information in decision-making. Ability to organize data and produce reports using the college's data management system (Banner) and CRM (Hobson's Radius). Ability to maintain confidential information. Highly skilled in using computer applications and word processing in a Microsoft Windows environment.

Bachelor's degree.

Two years of experience in higher education in admissions, financial aid, student advising, employment, social services, etc., or equivalent experience. Experience promoting interdisciplinary education. Experience working with diverse communities and underrepresented populations. Experience with Hobson's Radius or other CRM. Familiarity with a language other than English is preferred (for example, bilingual ability such as speaking Spanish).