Accounts Receivable Lead

Who we are: At Arkana Laboratories, everyone has an important role to fill. Come join us and be a part of a team dedicated to making life better for those who need it most.

This place is packed with super-smart people who do their best work together. We work hard every day to advance our understanding of disease and provide world-class care to our patients in hopes of leaving our corner of the world a little better than we found it. While we are committed to improving the lives of thousands of patients, we never lose sight of the realization that they are the reason we get to create change in our field.

Built on generosity, teamwork, and the freedom to try new things, we take great pride in our work. Great ideas come from everywhere in this company and we celebrate each success and failure for the opportunity it gives us to keep reaching. For more than twenty years after our founder, Dr. Patrick Walker, wrote his goals on the back of a napkin, our people, culture, and values have remained strong.

About the position: As the Accounts Receivable Lead, you will be responsible for overseeing the timely collection and accurate application of all postings through strategic management, leadership, and effective communication with various departments. 

What you'll do: 

• Oversee Collection/Cash Applications Processes


• Conduct one-on-one meeting with each team member to address issues/provide coaching


• Improve daily routines and employee commitment for proper collection and application processes


• Reduce outstanding debt and maximize cash flow by timely follow-ups


• Maintain up-to-date contact information for efficient communication regarding invoices and payers


• Ensure timely collection of outstanding invoices by continuous process improvement & issue trending


• Review and track daily cash and remittance postings to monitor daily cash flow, reconciliation and ensure accurate postings


• Review of claims error work queue to track and investigate front-end posting issues


• Track and report weekly/monthly cash flow recognition per payor, client, and patient


• Identify, analyze, and resolve discrepancies and implement changes to reduce payment posting issues through the various work queues and reports


• Communicate with Client Development regarding past due client account balances and contact information


• Oversee timely processing and issuance of refunds


• Assist in process improvements and projects to increase departmental efficiency both within RCM & outside of RCM by using root-cause analysis


• Ensure completion, review, and analyzation of all reporting tasks to Revenue Cycle Manager


• Other related duties as assigned

You should have: 

Education: High School Diploma or GED

Experience: 1 -3 years of experience in healthcare or insurance billing or related field. General accounting experience

Computer Skills: Proficient in MS Office, Proficient in MS Outlook, Proficient Excel skills required. Strong computer skills required. Programs: PDS (Preferred)Telcor(Preferred)

Schedule: Monday-Friday 8am-5pm on site at the main office in Little Rock, Arkansas.

What we offer: We know that health is more than doctor visits and life is more than work. We work hard at Arkana but in turn provide competitive salaries and generous benefit offerings.

Specifically, we offer the following benefits to full-time employees:

• Competitive salary


• Generous paid time off and Paid Holidays


• Minimal cost health insurance for you and affordable options for your family


• 401(k) with immediate eligibility and match


• Company-paid life insurance


• Company-paid long term disability coverage


• Affordable vision and dental plans


• Flexible Spending Account or Health Savings Account availability


• Wellness plan and complimentary yoga classes


• Monthly in-office massages and employer-sponsored lunches

Please see  Careers for further information.