Occupancy Specialist

Occupancy Specialist

Southern Nevada Regional Housing Authority is currently recruiting for an Occupancy Specialist to join our team. Through its public housing programs, SNRHA provides affordable housing to low- and moderate-income households. Our team is comprised of 200+ committed and caring professionals who support our mission and the clients and communities we serve. Our success is built upon the contributions of our valued employees.

Position Summary

The Occupancy Specialist performs case-management duties to determine the continued eligibility of Housing Choice Voucher program participants through interactive interviewing, fact-gathering, and data gathering in accordance with established SNRHA policies and Housing and Urban Development (HUD) regulations. The incumbent is responsible for annual recertifications, interim contracts, and the processing of weekly and monthly reports.

Duties and Responsibilities

This announcement summarizes typical job functions and does not exhaustively or comprehensively list all duties and responsibilities. This position is accountable for performing the following duties and responsibilities, with or without reasonable accommodation.

• Conduct interviews with families that contain all adults (18 and over) to calculate the client portion of the rent and ensure that documentation for minors turning adults has provided signed documents as adults.
• Performs annual, interim re-certification to update the family's income, asset, and familial status receiving subsidized housing.
• Verifies information provided by the client using the completed continued occupancy application, third-party verification from employers, public and private health care providers for the medical expense if applicable, and/or the welfare agency or child support.
• Processes contract paperwork to execute the Housing Assistance payment after the unit has passed the initial Housing Quality Standards Inspection.
• Organizes and maintains file integrity and confidential information for the client's Personal Identifiable Information that is input into the Yardi database.
• Review requests for tenancy approval packets completed by the landlord for completed paperwork, signatures, and a proposed lease.
• Review the rent reasonableness from inspections to verify the rent valuation report from comparable units of the same type, size, and amenities. Unsubsidized units within a two-mile radius are reasonable with the asking rent from the landlord.
• Advises clients on the policies and procedures of the Admin Plan and the Code of Federal Regulations.
• Ensures that the 50058 (family report uploaded to Housing and Urban Development) is correct.

Minimum Qualifications

To be considered, applicants must clearly document—within both their application and resume—that they meet all of the following minimum qualifications. Please note that verification of these qualifications will be required prior to hire.

• High school diploma, or GED equivalent.
• One (1) year of program eligibility experience working in the public sector, social services, or private property management firms with an emphasis on interviewing techniques and case management.
• Experience working with homeless or other vulnerable populations.
• Excellent communication, conflict resolution, negotiation, problem-solving, crisis management, and organizational skills.

Preferred Qualifications

Preferred qualifications are desired qualifications above and beyond minimum qualifications that demonstrate additional education, experience, training, or other credentials. Preference may be given to applicants who possess the following preferred qualifications:

• Prior experience working with a housing agency.
• Prior Section 8 housing experience.
• General knowledge of social services available to vulnerable populations within the city.
• Rent calculation certification.

Screening and Selection

Applicants who meet minimum qualifications may be further considered. Minimum qualifications are used as a first step in identifying applicants who may perform satisfactorily on the job. Applicants who "meet" minimum qualifications are further assessed to determine how well they meet the minimum qualifications for the position. Evaluation factors include, but are not limited to, a cover letter, resume, writing samples, pre-employment testing, panel interviews, references, performance evaluations, and background investigation.

Reasonable Accommodation

If you require a reasonable accommodation to participate in our hiring process, contact the HR Department View phone number on click.appcast.io).