Human Resources Coordinator

Job Description

Job Description

Human Resources Coordinator

Department/Care Stream: Human Resources

LIA Reporting Structure

Timecard Approver: Director of Human Resources

Primary: Director of Human Resources

Secondary: Chief of Human Resources

Location: EXPO

Status: Full-Time

FLSA: Non-Exempt

Pay: $30.14-$39.18/hr

Organization Information

WellSpace Health believes that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. We see you and are here for you. To that end, we’ve committed ourselves to finding solutions for our community’s health and wellbeing to achieve regional health through high quality comprehensive care.

Our focus has always been to offer a full range of quality medical care, dental care, mental health and behavioral health services, and enabling services to underserved people. We do this by placing ourselves within the communities we serve and employing outstanding healthcare professionals who are devoted to our mission.

We are a Federally Qualified Health Center (FQHC) and are accredited by the Joint Commission for Ambulatory Care and Behavioral Health. We’re also certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home.

Position Summary

The Human Resources Coordinator will be responsible for providing administrative support to the Human Resources Department. They will support a broad range of human resources functions such as facilitating Welcome Orientation, recordkeeping, filling, scanning, and data entry.

Required Qualifications

• High School diploma, some college preferred OR an equivalent combination of experience sufficient to successfully perform the essential duties of the job.
• Six months Human Resources support experience preferred.
• Must have experience with high volume phone calls.
• Must possess excellent analytical skills.
• Strong administrative skills with attention to detail.
• Exceptional customer service skills in greeting, and welcoming visitors and staff members.
• Excellent interpersonal, verbal and written communication skills.
• Intermediate level with Microsoft Word, Excel, PowerPoint, Outlook and database software.
• Ability to use standard office equipment including phone, fax, and copier.
• Strong time management and organizational skills.
• Exceptional interpersonal skills including active listening, problem solving, and ability to remain calm in emotional or stressful situations.
• Commitment and ability to abide by standards of professional ethics and maintain confidentiality.
• Must have the ability to work effectively with employees, managers, and the public.
• Must have concise written communication skills.
• Must be able to work independently and prioritize tasks based on deadlines.
• Must be able to work collaboratively in a team environment, respecting and valuing the perspectives and experiences of others.
• Ability to type 45 words per minute.
• Ability to convey a positive and professional image to employees and the public.
• Adherence to infection control procedures, including but not limited to, standard precautions of temperature monitoring, hand washing, symptom self-monitoring, masking and social distancing.
• Assist and support the Center/Department/Program to meet standards of High Reliability.

Essential Responsibilities

• Facilitate Welcome Orientation on a biweekly basis.
• Greet and welcome guests and staff.
• Answer phones and direct the calls to the appropriate person.
• Maintain electronic files including reformatting and converting documents to PDF format.
• Follow-up on action items for performance improvement plans.
• Participate in all internal HR audits and other compliance related audits.
• Ensure all personnel records are maintained as per employment laws and governing and regulatory agencies.
• Ensure mandatory trainings are updated and completed for new hires and existing employees.
• Maintain knowledge of legal requirements related to HR processes and procedures for regulatory and governing body compliance.
• Perform data-entry of pertinent data and submit electronically to the appropriate agencies.
• Ensure that equipment is properly sanitized including workstations and equipment.
• Responsible for our Open Inward (employee of the month) picture and voucher distributions.
• Track and distribute keys to staff in the administration office and Health Center sites.
• Schedule conference rooms when requested.
• Create identification badges for employees in a timely manner.
• Complete verification of employment.
• Open, scan, distribute mail, and order business cards.
• Draft documents, reports, spreadsheets, presentations, and other written material.
• Assist the Chief of Human Resources and Director of Human Resources with special projects as needed.
• Other duties as assigned.

Benefits

Successful candidate will receive regionally competitive salary, above average health benefits at reduced costs, company paid life insurance & long-term disability insurance, additional voluntary retirement plan with company match and no vesting schedule requirement.

• Paid bereavement and jury duty leave
• 11 paid holidays per year
• Paid time off
• Paid sick leave
• Flexible Spending Program
• Company paid malpractice insurance for all providers
• Professional development hours offered annually

Physical Demands and Work Environment

The work environment is characteristic of an office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands and arms to reach. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet.

The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals.

WellSpace Health is committed to the principals of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of WellSpace Health to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or local laws. WellSpace Health is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WellSpace Health is an Equal Opportunity Employer

WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you!

We are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve.

As the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care.

To ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines.

Company Description

WellSpace's mission is "achieving regional health through high quality comprehensive care." We believe that everyone deserves to be seen, no matter who you are, where you come from, where you work or what place you call home. At WellSpace, we see you! \r\n\r\nWe are driven to serve the whole person through comprehensive, integrated care, spanning medical, dental, behavioral health, and supportive services across the region. We do this by building a team of exceptional colleagues who are dedicated to our mission and becoming part of the communities we serve. \r\n\r\nAs the region's largest Community Health System, WellSpace utilizes a Confluence Model to integrate an internal network of healthcare modalities, including Federally Qualified Health Centers (FQHC), Certified Community Behavioral Health Center (CCBHC), Drug Medi-Cal and Specialty Mental Health programs, California's second largest 988 Suicide and Crisis Lifeline Center, an independent Risk Bearing Organization (WellSpace Nexus), and more into a seamless confluence of care. \r\n\r\nTo ensure the highest quality of care, WellSpace is accredited by the Joint Commission for Ambulatory Care, Behavioral Health and as a CCBHC. Further, it is certified by the Joint Commission as a Primary Care Medical Home and a Behavioral Health Home. WellSpace's crisis programs are accredited by the American Association of Suicidology and the International Council for Helplines.