AIR EXPORT CLERK

Job Description

Job Description

Build Your Career with Dimerco

Looking to level up? Join Dimerco and unleash your potential!

We’re looking for responsible, self-motivated individuals ready to grow in the fast-paced world of global shipping and logistics. At Dimerco, we provide a supportive learning environment, professional training, and pathways to career success. Our mission is simple yet powerful: to open doors for talented people and equip them with the skills to achieve their career dreams.

About Dimerco

Dimerco Express Group helps businesses move goods around the world smoothly by managing international shipping, customs compliance, and warehousing. Our projects primarily connect Asia’s manufacturing and logistics hubs with each other, and with North America and Europe, creating seamless trade links across continents. Founded in Taiwan in 1971, Dimerco has grown into a worldwide network, serving customers through more than 150 offices, 80 contract logistics operations, and over 200 strategic partner agents across China, India, Asia Pacific, North America, and Europe.

Why Join Dimerco?

Want to be part of a company that’s shaping the future of international freight and logistics? At Dimerco, your growth matters! We provide:

• Training and career support: structured programs to help you grow professionally.
• Global exposure: collaborate with international colleagues and gain opportunities to travel abroad.
• Effective communication: a flat structure that minimizes hierarchy and organizational layers.
• Cross-functional collaboration: work closely with diverse teams across regions and disciplines.
• Innovation-driven culture: leverage technology and new solutions to stay ahead in logistics.
• Career mobility: opportunities to take on global assignments and advance within the organization.

What are you waiting for? Hit apply!

Position: Air Export & Import Clerk

Location: Atlanta, Georgia

Qualifications:

• Detail oriented, Self-motivated, Exceptional problem-solving skills
• Must know how to use and organize Microsoft Word, Excel.
• Fluent in English (written and spoken)
• Exceptional listening, verbal and written skills

Responsibilities:

• Handle air export and import shipments from start to finish, including booking, documentation, tracking, and final delivery. 
• Coordinate with customers, airlines, overseas offices/agents, truckers, warehouses, and customs brokers. 
• Prepare and verify MAWB, HAWB, commercial invoices, packing lists, SLI, and other shipping documents. 
• Arrange airline bookings, cargo pickup, warehouse delivery, and airport transfers for export shipments.
• Monitor flight schedules, cargo status, and connections and provide timely shipment updates to customers. 
• Handle import pre-alerts, arrival notices, cargo releases, delivery orders, and final delivery arrangements. 
• Coordinate with customs brokers to ensure timely customs clearance and provide required documentation. 
• Ensure shipments comply with TSA/IAC requirements, dangerous-goods requirements when applicable, airline regulations, and company SOPs.
• Review freight rates and applicable charges and ensure accurate billing, cost entry, and shipment profitability.
• Identify and resolve delays, damages, documentation discrepancies, customs issues, and other operational problems. 
• Maintain accurate shipment records and ensure all required documents are properly filed in the operating system. 
• Communicate proactively with customers regarding delays, exceptions, and other shipment-related issues.
• Work closely with the sales and customer service teams to provide operational support and maintain customer satisfaction. 
• Perform other airfreight operational duties as assigned by the OP manager or branch manager. 

Featured Benefits:

• Medical insurance
• Vision insurance
• Dental Insurance
• 401(k)
• Salary based on experience

Dimerco is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. 

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