Operational Support Associate (Norfolk Airport)

Are you a people-first problem solver who thrives in a fast-paced environment As an Operational Support Associate at SIXT youll be at the center of our rental operations providing exceptional customer service supporting fleet logistics and driving sales performance. Youll interact with customers face-to-face manage vehicle readiness and movement and ensure each rental experience is smooth efficient and memorable. With flexible hours exciting bonus opportunities room for career growth and a rate of $19.25  per hour.

YOUR ROLE AT SIXT

• You deliver exceptional rental experiences by guiding customers through vehicle options protection packages and add-ons while maximizing sales opportunities 
• You support customers throughout their rental journey ensuring satisfaction collecting feedback and maintaining high service standards 
• You oversee fleet operations including vehicle readiness inventory management coordination with service partners and preparation for rental or disposal 
• You ensure vehicle cleanliness perform routine checks and assist with driving and staging to maintain fleet efficiency and presentation 
• You maintain accurate records of inventory service updates and customer interactions while collaborating across teams to support daily operations and planning 

YOUR SKILLS MATTER

• Sales & Communication Skills  You are persuasive confident and driven by performance-based incentives 
• Customer Service Focus  You bring a strong background in customer service and are passionate about delivering exceptional experiences 
• Organizational & Technical Skills  You manage logistics scheduling and documentation with ease and quickly adapt to internal systems with basic computer proficiency 
• Team Collaboration  You thrive in a team-oriented environment and adjust smoothly to changing business needs 
• Flexibility  Youre available to work a variety of shifts including evenings weekends and holidays 
• Licensing & Eligibility  You are at least 18 years old authorized to work in the U.S. and hold a valid drivers license with a clean record 

WHAT WE OFFER

• Comprehensive Benefits  Package Enjoy healthcare coverage (medical dental vision) life insurance critical illness hospital indemnity and pet insurance along with a 401k plan to secure your future
• Paid Time Off & Holidays  Benefit from PTO sick leave and receive time and a half for working on public holidays
• Employee Assistance Program  Access support whenever needed through our Employee Assistance Program
• Exclusive Employee Rentals  Benefit from employee-only rental rates with family rental options and exclusive discounts for employees
• Uniform & Perks  Receive a uniform with weekly dry cleaning always ensuring a professional appearance

Additional Information :

All your information will be kept confidential according to EEO guidelines.

About us:

We are a globally leading mobility service provider with a revenue of 4.3 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 360000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 100 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Remote Work :

No

Employment Type :

Full-time