Technology Services Administrator (New York)

Technology Services AdministratorLocation: New York, NYCompensation: $75,000–$85,000 annuallySchedule: Monday–Friday, onsiteEmployment Type: Full-timeBuild Your IT Career at a Premier Global Law FirmAre you a polished, service-oriented IT professional who enjoys helping people and wants to build a career in a sophisticated, fast-paced environment?This is an opportunity to join a prestigious, globally recognized law firm known for its exceptional legal talent, collaborative culture, and commitment to client service. With a presence across major markets and a reputation for handling complex, high-profile legal matters, the firm offers an opportunity to learn from experienced professionals while supporting a team that operates at the highest level.We're looking for someone who brings technical aptitude, professionalism, curiosity, and genuine enthusiasm for working in a leading law firm. This could be an excellent opportunity for a recent graduate with strong communication skills and a polished professional presence, or an IT support professional with one to two years of hands-on experience who is ready to take the next step.What You'll DoAs a Technology Services Administrator, you'll provide hands-on technical support to attorneys and staff, helping ensure their technology works reliably and efficiently throughout the workday.Responsibilities include:Provide responsive, professional onsite technical support to attorneys, legal professionals, and administrative staff.Troubleshoot and resolve hardware, software, operating system, and end-user technology issues.Support Windows 11, Microsoft 365, Adobe Acrobat, and other business applications.Assist with computer setup, imaging, deployment, upgrades, maintenance, and troubleshooting.Support printers, copiers, mobile devices, and other office technology.Assist with conference room technology, audiovisual equipment, video conferencing, presentations, and meetings.Help manage user accounts, permissions, and access through Active Directory and related tools.Support document management systems and legal technology applications.Troubleshoot connectivity, VPN, and basic networking issues.Track service requests, document resolutions, and escalate issues when appropriate.Provide occasional after-hours or weekend support when business needs require it.What We're Looking ForA bachelor's degree in Information Technology, Computer Science, or a related field is preferred.Ideally, one to two years of IT support, desktop support, help desk, or technical services experience. Exceptional recent graduates with strong technical aptitude and professional communication skills will also be considered.Familiarity with Windows operating systems, Microsoft 365, and common workplace technology.Strong troubleshooting skills and the ability to learn new systems quickly.Excellent verbal and written communication skills.A polished, professional, customer-focused approach, with the ability to work effectively with people at all levels of an organization.Strong attention to detail, sound judgment, and a willingness to take ownership of issues.A genuine interest in working in a large law firm and supporting professionals in a demanding, service-oriented environment.The ability to work onsite in the New York office Monday through Friday.Why Consider This Opportunity?Prestigious environment: Work alongside accomplished legal professionals at a globally recognized law firm.Career development: Build a strong technical foundation in an enterprise environment with exposure to a broad range of workplace technologies.Meaningful responsibility: Provide direct support to attorneys and staff, where responsiveness, professionalism, and attention to detail make a real difference.Variety and learning: Develop experience across desktop support, Microsoft technologies, audiovisual systems, mobile devices, and legal technology.A chance to stand out: Join a team where a strong work ethic, positive attitude, and commitment to service can make a lasting impression.Interested?If you're technically curious, professional, dependable, and excited about building your IT career in a premier legal environment, we'd like to hear from you.Apply today to learn more about this opportunity.