Employee Benefits Manager

Job Description

A bit about this role:

We are seeking an energetic, experienced Employee Benefits Manager with a specialized focus on employee health and welfare benefits, retirement plans, and wellness programs. Reporting directly to the Director, Benefits, you will assist in guiding how our employees experience, understand, and engage with our benefit programs.

While the Director, Benefits oversees overall plan design, strategy, compliance and team development, you will focus on turning those programs into high-impact employee experiences. You will assist in benefit administration, process improvement initiatives, create and deliver benefits-related communications, and build on how to ensure maximum participation, appreciation, and value for our workforce.

Your Responsibilities and Impact will include:

• Manage day-to-day administration of medical, dental, vision, life, retirement, and voluntary benefits. Act as team support/backup for the Leave Specialist.
• Serve as the primary point of contact for employee benefits inquiries, qualifying life events, and dependent eligibility verifications.
• Partner with HRIS and payroll teams to ensure accurate premium deductions, carrier feeds, and data integrity with a focus on process improvement.
• Partner closely with the Director, Benefits to translate complex benefit plan designs, policy changes, and coverage details into clear, engaging, and modern communications.
• Champion the new hire benefits onboarding experience collateral, lead weekly New Hire Benefit presentation, and monitor new hire questions to continuously improve employee understanding and appreciation of the value of their complete benefits package.
• Constant process improvement including utilization of technology/AI tools in order to streamline and scale.
• Oversee annual Open Enrollment logistics, system configurations, testing, and vendor coordination as well as execute the communication rollout, creating quick-reference toolkits, hosting informational sessions, and partnering with our benefit consulting team.
• Other duties as assigned.

Required skills and experience:

• Education: Bachelor’s degree in Human Resources, Communications, Marketing, Business Administration, or a related field (or equivalent practical experience).
• Experience: 4+ years of experience in HR, benefits, or corporate communications, with dedicated experience managing employee benefit programs. Extensive knowledge of HSAs, FSAs, High Deductible Health Plans (HDHPs) as well substantial employee benefit programs knowledge including 401(k), COBRA, and leave administration.
• Technical Skills: 2+ years of hands‑on experience specifically within Workday Benefits Administration, technical understanding of Workday business processes, open enrollment setup, coverage updates, integration troubleshooting, and custom report creation is preferred.
• Communications: Exceptional writing, editing, and storytelling skills with a knack for translating dense, technical benefits jargon into simple, compelling language.

#LI-remote

Salary range:

$73,000 - $130,000 annually

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium
• Generous paid time off
• $100 monthly mobile or internet stipend
• Stock options for all employees
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
• Parental leave program
• 401K program
• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Founded in 2017, Devoted Health is on a mission to dramatically improve the health and well‑being of older Americans by caring for everyone like they are family, and that includes our employees. Our robust and seamlessly integrated care platform merges advanced data and AI access with world‑class clinical and service experiences to create a member experience that is unlike the industry norm. To continue building upon our mission, we want to bring together those who share our values, embrace change and advancement, and are enthusiastic about where we’re going — all the while bringing their own unique qualities, experiences, and expertise, in hopes of further changing the healthcare experience.

Devoted is an equal‑opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.