Customer Service Associate

We're Hiring! As a Customer Service Representative with Angela Holbert State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Benefits include 401(k), 401(k) matching, bonus based on performance, competitive salary, opportunity for advancement, paid time off, and training & development. Responsibilities: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. Qualifications: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Compensation: $40,000.00 - $55,000.00 per year About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in Mount Pleasant, SC. We currently have 4 team members at our agency. We have 30 years of combined insurance experience in our office. If you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Angela Holbert - State Farm Agent