Program Manager (HSPD-12) Washington, DC

Electrosoft Services, Inc. is an award‑winning company that provides comprehensive technology‑based solutions and services to federal customers. While cybersecurity is our specialty, we also focus on ICAM, enterprise IT modernization, and software solutions. We always seek to delight our customers, so we retain highly qualified employees and offer them meaningful work, growth opportunities, and work‑life balance. What sets us apart from all other contractors is the sense of teamwork our employees feel – and the knowledge that outstanding effort is recognized and rewarded. Program Manager (ICAM Program Support Lead) This role is the primary focal point for all program activities, coordination, reporting, and workforce management related to ICAM operations. Key Responsibilities Serve as the primary focal point and be responsible for all ICAM‑related activities. Attend ICAM meetings and document meeting minutes. Manage support within the Washington DC office and coordinate activities with on‑site government program managers. Manage contract registrar movement in the field and replacement of government‑issued equipment. Ensure credentialing site personnel are trained and have completed Access Registrar and Activator hands‑on training. Develop, maintain, and deliver project documents including work performed, travel budget monitoring, expenditure reporting, weekly and monthly status reports, and other assigned documentation. Prepare and provide a monthly list of Credentialing Specialists with travel details and dollar amounts. Meet with the appointed Government Representatives for monthly meetings. Prepare and submit monthly progress reports that reflect work progress and expenditure status for each task. Ensure contractor team attends appropriate meetings and documents meeting minutes for each meeting attended. Prepare daily card actions report for each credentialing specialist and submit it to Government Representatives within the next business day. Maintain a Workforce Management program showing all locations and the status of each credentialing specialist in real‑time. Support the government operations by issuing credentials to all eligible personnel. Effectively respond and resolve credential‑related issues. Travel to other locations to conduct credentialing activities. Conduct credential inventory using the credential inventory tool (CIT) and ensure SmartIDs are stored in locked containers. Assist and develop reports and metrics to show performance of credential issuance and operations. Extract reports from access systems to assist and resolve data and lifecycle issues. Monitor access control system to track card issuance, certificate rekey, and failure to print. Required Skills 8+ years of experience managing similar projects in scope and size. Must be able to qualify staff like access under the government minimum background investigation (MBI) standards. Must complete a favorable national agency check with inquiries (NACI) with tax and credit check. In‑depth knowledge to operate credentialing equipment to complete issuance and return proper credentials to and from government employees and contractors. Bachelor’s Degree or 2–4 years’ experience supporting and executing identity, access, credentialing management services. Knowledge of HSPD‑12 directives, PIV credentialing process, FIPS PUB 201, PKI, and FICAM requirements. Security+ or other cyber security certificates desired. Extensive knowledge in Microsoft Access, Word, PowerPoint, SharePoint, and Excel. Electrosoft is an Equal Opportunity Employer / Veterans / Disabled #J-18808-Ljbffr Electrosoft Inc