Front Desk Membership Sales

Benefits Bonus based on performance Competitive salary Employee discounts Flexible schedule Free uniforms Opportunity for advancement Paid time off Training & development Wellness resources Spa Sales Associate / Front Desk (Membership Sales) Hand & Stone Massage and Facial Spas - Hollywood, Sunrise - Sawgrass and Weston $14 – $16 per hour Typical weekly earnings: $710 – $900+ with commissions and bonuses Full-Time / Part-Time | Bilingual Preferred This is a sales-focused front desk role where you will help guests discover wellness services and enroll clients into our membership program. Hand & Stone Massage and Facial Spa in Weston is looking for a friendly, energetic Spa Sales Associate who enjoys working with people, selling memberships, and helping keep the spa fully booked. This role is perfect for someone who thrives in a goal-driven environment and enjoys creating a great guest experience. Compensation $14 – $16 per hour base pay Weekly earning potential: $710 – $900+ including commissions Additional earning opportunities include Commission on membership sales Monthly performance bonuses Team contests and incentives Benefits include Employee discounts on spa services and retail Complimentary massage or facial monthly Flexible scheduling Growth opportunities into leadership roles Schedule Requirements Peak-hour coverage is required. Applicants must be available for: Evenings Weekends Holidays when needed What You’ll Do Membership Sales (Primary Focus) Present and sell spa memberships during checkout Explain membership benefits and value confidently Help guests understand the benefits of regular massage and facial services Follow up with potential members Fill the Schedule (No White Space) Call, text, and follow up with guests to book appointments Confirm upcoming appointments Reschedule cancellations quickly Encourage prebooking for future visits Front Desk Guest Experience Greet guests and create a welcoming spa environment Answer phone calls and assist with reservations Recommend spa services and enhancements Support massage therapists and estheticians during busy shifts Maintain an organized and professional front desk Performance Bonuses Based On Membership conversion Appointments booked Prebooking percentage Average ticket and upgrades Guest experience Requirements 1+ year experience in sales or customer service Comfortable recommending services and asking for the sale Strong communication and people skills Reliable attendance and punctuality Comfortable using booking or POS systems Experience in spa, fitness studios, hospitality, retail, or wellness environments is strongly preferred. Bilingual English/Spanish is a plus. Growth Opportunities Lead Spa Associate Assistant Spa Manager Spa Management roles #J-18808-Ljbffr Hand & Stone Franchise Corp