Front Desk Coordinator

Job Description

Job Description

We are looking for a detail-oriented Front Desk Coordinator to serve as the first point of contact for visitors and callers in Pittsburgh, Pennsylvania. This contract - hire position is ideal for someone who enjoys creating a welcoming environment while keeping front office operations organized and responsive. The role requires strong communication skills, confidence handling a multi-line phone system, and the ability to support guests and internal teams with efficiency and care. There are full-time hours available Monday - Friday 8am - 4pm, as well as part-time hours on the weekends between 8am - 8pm.

Responsibilities:

• Welcome visitors, employees, and guests in a courteous manner and ensure a positive front office experience.

• Manage incoming calls through a multi-line switchboard, direct inquiries accurately, and relay messages promptly.

• Provide front desk and concierge-style assistance by answering questions and helping coordinate visitor needs.

• Maintain an orderly reception area and support daily administrative tasks that keep office operations running smoothly.

• Monitor visitor flow, follow sign-in procedures, and communicate arrivals to the appropriate staff members.

• Respond to inbound phone inquiries with clarity and a customer-focused approach.

• Previous experience in a front desk, receptionist, or customer-facing support role.

• Watch security cameras.

• Strong verbal communication skills and a detail-oriented, service-focused demeanor.

• Experience providing guest support or concierge-style service in an office or similar environment.

• Solid organizational skills with the ability to manage multiple tasks at once.

• Dependable attendance and a consistent commitment to excellent service.