Director, General Manager - WIC and Early Intervention

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As General Manager for the Women, Infants, and Children (WIC) and Early Intervention (EI) portfolio, you will drive growth and lead pursuits while overseeing portfolio financial performance, client relationships, and product modernization. You will combine business strategy, program expertise, and market insight to develop opportunities and win new business. Working with account, delivery, technology, and functional leaders, you will align priorities, meet client commitments, and guide investments that support retention, growth, and strong business outcomes.

Your role in our mission

• Growth and pursuit leadership: Build a qualified pipeline and lead WIC and EI pursuits through every phase, from opportunity identification and qualification through proposal development, solution design, pricing, negotiations, and contract award. Lead bid/no-bid decisions and coordinate cross-functional teams throughout the pursuit.
• Market intelligence: Monitor WIC and EI policy, procurement activity, competitors, incumbent vendors, and market trends. Use these insights to identify and prioritize opportunities and guide portfolio strategy and investment.
• Financial management: Own portfolio financial performance, forecasting, resource planning, and executive financial reporting. Identify risks and lead corrective actions to meet revenue, margin, and cash objectives.
• Account and contract leadership: Oversee contract obligations, renewals, options, notices, amendments, and service commitments. Partner with account leaders to manage commercial risks and address contractual issues.
• Delivery alignment and client commitments: Work closely with account and delivery leaders to maintain visibility into delivery plans, progress, resource needs, and risks. Align portfolio priorities and client commitments with delivery execution, and work across teams to address gaps and resolve issues. Coordinate with delivery leaders on subcontractor and operational vendor issues that could affect client commitments.
• Client and executive relationships: Build executive-level client relationships that support retention, successful renewals, and opportunities to expand services. Sponsor key engagements, align stakeholders, and help resolve significant issues promptly.
• Product, modernization, and partner strategy: Set product direction, investment priorities, and modernization roadmaps that address client needs and support competitive positioning and growth, and track progress against them. Manage strategic technology partner and vendor relationships, including commitments, renewals, and dependencies. Work with delivery and technology leaders to assess technical options, risks, and investment decisions.

What we're looking for

• Direct experience with WIC or Early Intervention programs is required; experience across both is preferred.
• Experience leading competitive pursuits, working with cross-functional teams on proposals, solutions, pricing, and negotiations.
• Demonstrated leadership in healthcare programs, technology, or services, with a strong understanding of public-sector or regulated environments, procurement, and compliance.
• Experience managing financial performance, forecasts, and business risks for accounts, programs, or a portfolio.
• Ability to align product, delivery, account, finance, and partner teams around shared priorities and clear responsibilities.
• Ability to communicate clearly with clients and executives, negotiate effectively, and exercise sound business judgment.
• Experience guiding product or system modernization in government health and human services is preferred.
• Experience managing strategic partners, vendors, and subcontractors is preferred.
• Bachelor’s degree in business, healthcare administration, public administration, technology, or a related field is preferred.

What you should expect in this role

• A 100% remote role with travel based on client, program, and leadership needs, anticipated up to 15% annually.

The deadline to submit applications for this posting is November 6, 2026.

The pay range for this position is $154,200.00 - $220,300.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.