Full-Time Day Shift Customer Service Representative (CSR) Locations: Houston and Austin

Customer Service Representative (CSR) Locations: Houston and Austin Introduction Join Premier Adjusters, Inc., a trusted leader in the automotive repossession industry with over 45 years of experience. We offer stable, long term employment opportunities for growth-and no prior industry experience is required. Work Schedule: Monday to Friday, 8:30 AM to 5:00 PM Pay: $16.00 - $18.00 per hour (based on experience) Job Type: Full-time What You'll Do Answer incoming calls and assist clients and customers with questions or service needs. Promptly accept new accounts, verifying all required criteria are met. Coordinate with flatbed drivers to ensure scheduled appointments are completed. Handle customer service needs professionally, including resolving concerns or complaints. Manage personal property and transport appointments (for CSR roles involving the customer-facing window). Coordinate releases for personal property, redemptions, and vehicle transport. Understand and follow all release procedures and requirements for each client. Able to pass a criminal background check and drug screening Dependable and able to work consistent 40-hour weeks Basic computer proficiency, including the ability to operate iPads and related software Minimum Requirements Able to pass a criminal background check and drug screening Dependable and able to work consistent 40-hour weeks Basic computer proficiency, including the ability to operate iPads and related software Preferred Qualifications 2+ years of experience in the collateral recovery industry Familiarity with Clearplan and RDN Education: High School diploma or equivalent Benefits Paid Holidays Free Life Insurance Health Insurance Dental & Vision 401(k) Sign-on Bonus (conditions apply) How to Apply Don't miss your chance to grow your career with a respected industry leader. Please fill out an application and send your resume to View email address on click.appcast.io. For questions, contact our HR department at the same email. Apply Now!! #J-18808-Ljbffr Premier Adjusters, Inc.