Remote Call Center Manager: Operations & Quality Lead
MAXIMUS
Maximus is seeking a Call Center Manager to lead the daily operations of a remote call center supporting the OPM - FEHB program. You will ensure performance metrics are met, provide policy updates, and drive process improvements across teams. You will also oversee training needs, monitor quality, and manage remote staff, with emphasis on compliance, ISO standards, and timely reporting to leadership. This role requires a Bachelor's degree and 5+ years of relevant experience, and the ability to #J-18808-Ljbffr
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Remote Call Center Manager: Operations & Quality Lead in Denver, CO vacancy
$75k - $90k
...Maximus is seeking a Call Center Manager to support our OPM - FEHB program in a fully remote role. You will oversee daily operations, monitor quality, and drive improvements across training and policy adherence. The role requires a Bachelor's degree and 5+ years of...Remote workMAXIMUS
United States3 days ago- ...Maximus seeks a Call Center Manager to lead a remote, US-based call center for the OPM - FEHB program. You will drive performance, quality, and policy adherence across teams, with emphasis on training and process improvements. The role requires a bachelor’s degree...Remote work
African American Talent
United States4 days ago $75k - $90k
...Maximus seeks a Call Center Manager to oversee the daily operations of a remote call center team supporting the OPM FEHB program. You will drive performance, ensure policy compliance, and lead staff training across multiple programs. The role requires experience supervising...Remote workMAXIMUS
Austin, TX2 days ago$75k - $90k
...Maximus is seeking a Call Center Manager to support our OPM - FEHB program. The role is fully remote and requires U.S. citizenship, with a salary range... ...You will oversee daily call center operations, ensure performance metrics, and lead staff training and policy adherence...Remote workMAXIMUS
Providence, RI2 days ago- ...Maximus is seeking a Call Center Manager to lead the daily operations of a remote call center supporting the OPM - FEHB program. You will drive performance, ensure policy adherence, and oversee training and quality initiatives while coordinating with supervisors and staff...Remote work
MAXIMUS
Honolulu, HI2 days ago - ...own and optimize the systems that power our remote support team in the United States. You will partner with BPO leadership and an AI Lead to drive performance and outcomes. In this... ...implement data-driven fixes that improve service quality and efficiency. #J-18808-Ljbffr...Remote work
Grüns
New York, NY1 day ago - ...review AI-prepared individual and small-business returns, validate figures, and determine sign-off, revision, or return. You will work remotely or in a hybrid US setting, applying your license and professional judgment to 1040s, 1065s, and S corporations. You will help...Remote job
- ...Robotics, Inc. is seeking an Operations Supervisor, Testing to... ...grounds. You will lead a team of Test... ..., efficient, and high‑quality test execution, with a... ...every four weeks to a remote site, supervise on-site... ...Engineering and Operations Management to continuously #J-18...Remote work
- ...Maximus is seeking a Call Center Manager to oversee the daily operations of a remote call center team supporting ongoing programs. The role requires leadership to... ...across multiple programs. The manager will monitor quality, prepare regular reports, and drive process...Remote work
MAXIMUS
United States4 days ago - ...growing from our offices and remotely. Join us and build a better... ...the region. Today, it's the leading insurance platform in Southeast... ..., product, hiring, operations, and business development. As... ...communication and stakeholder management skills. Able to manage multiple...Remote work
Bjak
Remote9 hours ago - ...About the Role We're looking for an Operations Lead to own and improve the day-to-day business... ...payments, and expense reconciliation. Manage financial reporting, budgeting, cash... ...business operations as the company expands Remote-friendly, flexible, and entrepreneurial...Remote workFor contractorsFlexible hours
Nen Creative
Remote9 hours ago - ...seeking an experienced contact center operations leader to develop and implement... ..., and client commitments. Based remotely within the United States, you will manage forecasting, staffing, budgets,... ...collaboration with Account Management, Quality Assurance, Training, Recruiting,...Remote work
Teleperformance USA
United States13 hours ago - ...US residency and work eligibility. Manage daily call center operations supporting 500-1,000 agents. Responsibilities... ...that drive efficiency, morale, and quality. Manage human resources, training,... ...advanced Excel skills. TP TP is a leading global provider of digital business...Remote workWork from home
TP Services
United States13 hours ago - ...Maximus is seeking a Call Center Manager to support our OPM - FEHB program, leading a remote call center team in the United States. You will drive performance metrics, policy compliance, training needs, and quality reviews while coordinating with Supervisory staff and...Remote work
MAXIMUS
Nashville, TN4 days ago - ...Maximus is seeking a Call Center Manager to lead daily operations and ensure performance targets across a remote team in the United States. You will oversee training, policy updates, and quality improvements while maintaining ISO compliance and coordinating with staff...Remote work
MAXIMUS
Atlanta, GA2 days ago - ...Blackpoint Cyber is the leading provider of world-class cybersecurity... ...Security Agency (NSA) cyber operations experts who applied their... ...yourself while building your management skills by directing the IT Administrator... ..., audit-log alerting, remote access, patch management, and...Remote workPermanent employmentFor contractorsWork experience placementWork at officeLocal area
Blackpoint Cyber
Oregon State9 hours ago - ...DescriptionDUTIES: Lead cross-functional lab operations, ensuring robust test... ...secure timely, high-quality completion of lab test... .... Track and manage Device Under Test (DUT... ...days In-office, 2 days remote - Must be able to report... ..., emailus or call us at (***) ***-****...Remote workFull timeWork at officeLocal areaWork from home
General Motors
Warren, MI3 days ago $77k - $118k
...Coca-Cola pays for outcomes, trusts its Call Center Manager team to chase them, and gives Canton... ...campaign briefs Manage event sponsorships and lead-capture programs across Canton, OH Set... .... Secure $77,000 - $118,000, flexible remote options, equity, and a mentorship...Remote workFlexible hoursNight shiftEnergy Innovation: Policy and Technology LLC
East Canton, OH2 days ago$126k - $193k
...Mercedes-Benz is building a remote revenue team in CA, and this Call Center Manager seat is the one that sets the pace. A Call Center Manager seat that takes 7 years of Talkdesk seriously, pays $126,000 - $193,000, and hands over the sales marketing reins. Key Responsibilities...Remote workMercedes-Benz USA LLC
Concord, CA5 days ago- ...Maximus is seeking a Call Center Manager to support the OPM - FEHB program. The role leads daily call center operations, ensures performance metrics, and maintains policy knowledge while guiding remote staff. You will monitor quality, training needs, and compliance with...Remote work
MAXIMUS
Topeka, KS2 days ago - ...Teleperformance is seeking an experienced Center Operations Manager to lead remote, US-based contact center activities. You will develop and implement practices to sustain employee morale, ensure compliance, and optimize forecasting, staffing, and operations. The role...Remote work
Teleperformance USA
Richmond, VA12 hours ago $62k - $141k
Project Operations LeadThe Opportunity:As a defense mission professional, you ask questions... ...nation safe.As a project operation lead, you’ll bring your management expertise to work on projects for... ...their cameras on during meetings.Remote: If this position is listed as...Remote workFull timeContract workPart timeLocal areaBooz Allen Hamilton
Washington DC5 days ago$106k - $149k
...We're not after a Call Center Manager who manages accounts; Best Buy wants one who grows them past where anyone expected. A remote Call Center Manager post in Albany that values Zendesk... ...intent data and route the Albany hot leads first Position Best Buy against competitors...Remote workEnergy Innovation: Policy and Technology LLC
Albany, OR1 day ago$70k - $85k
...portraits for women of all ages. About Call Center Manager We are seeking an experienced Call... ...staff of reservation specialists. This remote leadership position requires an upbeat,... ...reliable support for clients and leads. Benefits ~40-hour work week, Monday...Remote workMonday to FridayRebecca Lynn Photography
Pasco, WA12 hours ago$58k - $60k
...Call Center Manager (Outreach) Lead the Voice of WIS Bring Patients Back In and Keep 19... ...coverage, and workflows not operate in a silo. You'll also be comfortable managing remote employees, keeping a... ...Own Outreach KPIs & Quality Monitor daily dashboards...Remote workFull timeSeasonal workWork at officeMonday to FridayWomens Imaging Specialists
Alpharetta, GA2 days ago- ...Maximus is seeking a Call Center Manager to lead the daily operations of a remote call center supporting the OPM - FEHB program. You will ensure performance metrics... ...teams, and telephony tools. You will monitor quality, provide coaching, and implement corrective actions...Remote work
MAXIMUS
Bismarck, ND2 days ago $85 per hour
...Remote Medical Answering Service Call Center Manager Remote · US Only Full-time Daily Drop — Subscriber... ...provides day-to-day leadership and operational oversight for Team Leads, ensuring effective workflow... ...role partners closely with Quality Assurance (QA), Performance...Remote workFull timeCasual workWork at officeFlexible hoursCall 4 Health
New York, NY5 days ago- ...Gainwell Technologies is seeking a Call Center Manager to lead California's Medi-Cal customer service operations. You will supervise a team of... ..., ensuring service levels and quality while complying with regulatory requirements. Primarily remote with optional onsite reporting...Remote work
Gainwell Technologies
West Sacramento, CA2 days ago $135k - $160k
...is currently hiring for a FC Operations Lead to support our newly awarded... ...and will be fully a hyrbrid remote position... ...locationsProvides technical and management leadership for major IT field... ...systems located at Freedom Center and Site W (e.g. HSDN, FAA,...Remote workContract workCurrently hiringLocal areaMonday to FridayShift workGovcio
Herndon, VA3 days ago$92.3k - $166.85k
...seeking an experienced Field Operations Team Lead to join our Digital... ...and National Military Command Center (NMCC). The senior leaders and... ...initiatives, mobile device management, and routine device fulfillment... ...environment.Be familiar with remote support tools such as Remote...Remote workFull timeWork at officeLeidos
Washington DC1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Call Center Manager: Operations & Quality Lead. Be the first to apply!
Related searches
- golf operations manager Denver, CO
- remote operations manager Denver, CO
- special operations manager Denver, CO
- associate director clinical operations Denver, CO
- regional operations manager Denver, CO
- radiology operations manager Denver, CO
- waste operations manager Denver, CO
- manager creative operations Denver, CO
- operation manager Denver, CO
- director operations support Denver, CO