Remote Call Center Manager Lead Operations & Quality
$75k - $90kMAXIMUS
Maximus seeks a Call Center Manager to oversee the daily operations of a remote call center team supporting the OPM FEHB program. You will drive performance, ensure policy compliance, and lead staff training across multiple programs. The role requires experience supervising remote teams, workforce management, and telephony tools, plus U.S. citizenship and the ability to pass a federal background check. Salary: $75,000–$90,000 per year. #J-18808-Ljbffr
- ...Maximus is seeking a Call Center Manager to lead remote operations for the OPM - FEHB program. You will oversee the call center team, drive performance metrics, and ensure adherence to policy and quality standards. The ideal candidate holds a bachelor’s degree with 5+...Remote workQuality
$75k - $90k
...Maximus is seeking a Call Center Manager to support our OPM - FEHB program in a fully remote role. You will oversee daily operations, monitor quality, and drive improvements across training and policy adherence. The role requires a Bachelor's degree and 5+ years of...Remote workQuality- ...Maximus is seeking a Call Center Manager to lead the daily operations of a remote call center supporting the OPM - FEHB program. You will drive performance, ensure policy adherence, and oversee training and quality initiatives while coordinating with supervisors and staff...Remote workQuality
- ...seeking an experienced contact center operations leader to develop and implement... ..., and client commitments. Based remotely within the United States, you will manage forecasting, staffing, budgets,... ...collaboration with Account Management, Quality Assurance, Training, Recruiting,...Remote workQuality
- ...Gainwell Technologies is seeking a Call Center Manager to lead California's Medi-Cal customer service operations. You will supervise a team of... ..., ensuring service levels and quality while complying with regulatory requirements. Primarily remote with optional onsite reporting...Remote workQuality
- ...Maximus seeks a Call Center Manager to supervise daily operations of a remote call center supporting the OPM - FEHB program. You will lead a team to meet performance metrics and ensure compliance... ...training needs assessment, quality monitoring, performance reviews, and...Remote workQuality
- ...US residency and work eligibility. Manage daily call center operations supporting 500-1,000 agents. Responsibilities... ...that drive efficiency, morale, and quality. Manage human resources, training,... ...advanced Excel skills. TP TP is a leading global provider of digital business...Remote workQualityWork from home
- ...Maximus is seeking a Call Center Manager to lead the daily operations of a remote call center supporting the OPM - FEHB program. You will ensure performance metrics... .... You will also oversee training needs, monitor quality, and manage remote staff, with emphasis on...Remote workQuality
- ...USA, with a strong call center footprint and operations that extend across multiple... ...by both on-site and remote agents, leveraging... ...expanding, industry-leading organization.... ...ROLE DO? Operations managers are responsible for... ...responsible for ensuring call quality from start to finish...Remote workQualityFull timeWork at officeLocal area
- ...from acquisition to report delivery, the full-time Lead Imaging Operations Specialist will manage quality assurance processes, handle escalated issues, and develop... ...operations by cross-referencing patient, imaging center, and radiologist information Establish and uphold...Remote workQualityFull timeWork at office
$145.4k - $242.3k
...products, and services that make quality care more accessible and... ...IT Incident & Platform Operations Manager to lead critical platform operations... ...enterprise operational command-center activities.Experience... ...Physical RequirementsHybrid or remote work arrangement based on...Remote workQualityFull time- ...TP is seeking an experienced Call Center Operations Manager to lead our 100% remote U.S. team. You will oversee daily operations for 500-1,000 agents, focusing... ...practices that boost efficiency, morale, and quality while guiding HR, training, facilities, and IT staff...Remote workQuality
- ...Transdev North America, Inc. seeks a Call Center Manager to lead the TriMet LIFT Call Center’s customer... .... You may oversee broader operations in the Division Manager’s absence. You... ...center budget while ensuring service quality and adherence to standards. #J-18808-...Quality
$50k - $60k
Operations Manager - Commercial & Public Sector Clients Full‑... ...the performance of the call center. Position Overview... ...preferred. Responsibilities Lead a team of 5‑10 call... ..., efficiency, and quality assurance targets.... ...client business. Manage remote employees as needed....Remote workQualityFull timeWork experience placementWork at officeLocal areaShift work$145.6k - $276.8k
...problems. With our three market leading businesses, world-class operations and investments in... ...strategies, procurement, supplier management and factory operations... ...requirements (schedule, quality, affordability).Support... ...as on-site, hybrid or remote.The salary range for this...Remote workQualityTemporary workWork experience placementWork at officeRelocation packageFlexible hours- ...USA, with a strong call center footprint and operations that extend across multiple... ...by both on-site and remote agents, leveraging... ...expanding, industry-leading organization. We’re... ...Center Operations Manager to support both... ...responsible for ensuring call quality from start to finish...Remote workQualityFull timeTemporary workCasual workWork at officeLocal area
$35 - $60 per hour
...Lead Project Manager for Tech & Operations Lead Project Manager for Tech & Operations 1 week ago Be among the first... ...development, project management, quality assurance, and related processes. Possesses... ...and Miami Metro areas; however, remote applicants will also be considered....Remote workQualityFull timeContract workFor contractorsFlexible hours- ...solutions at scale. We’re hiring a Lead Project Manager, Workplace Operations to own workplace design and... ...without direct reporting authority. This remote role is approximately 40 hours per... ...and change orders, and conduct site quality reviews. Manage the portfolio:...Remote workQualityContract workFor contractorsWork at officeLocal areaFlexible hoursShift work
- ..., in all 50 states. We’re hiring a Lead Project Manager, Workplace Operations to own workplace design and construction... ...direct reporting authority. This remote role is approximately 40 hours per... ...change orders, and conduct site quality reviews. Manage the portfolio: Sequence...Remote workQualityContract workFor contractorsWork at officeLocal areaFlexible hoursShift work
$126.3k - $173.7k
...options that include: Remote hiring will be... ...closely with engineering, operations, and business stakeholders... ..., improves knowledge quality and self-service... ...portfolio spanning Incident Management, Major Incident... ...Operations portfolio. Lead product backlog and feature...Remote workQualityFull timeTemporary workWork at officeWork from homeHome officeFlexible hours$115.2k - $158.4k
...of our caring community The Lead Project Manager serves as a strategic... ...closely with business and operational leaders to ensure initiatives... ...information. Travel: While this is a remote position, occasional travel... ...are leading to a better quality of life for people with...Remote workQualityFull timeTemporary workFor contractorsWork at officeWork from homeHome office- ...Maximus is seeking a Call Center Manager to oversee the daily operations of a remote call center team supporting ongoing programs. The role requires leadership to... ...across multiple programs. The manager will monitor quality, prepare regular reports, and drive process...Remote workQuality
$189.89k - $230.1k
...do it. Summary The Director, Lead IT Product Manager, Trial Operations owns the IT product portfolio spanning... ...value (cycle time, cost, quality, throughput) for clinical operations... ...essential, site-by-design, field-based and remote-by-design. The model assigned to...Remote workQualityHourly payFull timeSummer workLive inFlexible hours- ...Transdev is seeking a Call Center Manager in Portland, Oregon to lead customer service and reservations for the TriMet... ...supervise staff, ensure service quality, and coordinate with other... ...You will coach employees, resolve operational issues, and help ensure the team...Quality
- ...Maximus is seeking a Call Center Manager to support our OPM - FEHB program, leading a remote call center team in the United States. You will drive performance metrics, policy compliance, training needs, and quality reviews while coordinating with Supervisory staff and...Remote workQuality
- ...Maximus is seeking a Call Center Manager to lead daily operations and ensure performance targets across a remote team in the United States. You will oversee training, policy updates, and quality improvements while maintaining ISO compliance and coordinating with staff...Remote workQuality
- ...Maximus is seeking a Call Center Manager to support the OPM - FEHB program. The role leads daily call center operations, ensures performance metrics, and maintains policy knowledge while guiding remote staff. You will monitor quality, training needs, and compliance with...Remote workQuality
- Lead Program Manager, Strategic Operations & Organizational Effectiveness Full-time Salary Range: 121,400.00-20... ...globally for innovation, performance and quality. Sandisk has two facilities... ...California, Colorado, New York or remote jobs that can be performed in California...Remote workQualityFull timeTemporary workWork at officeFlexible hoursShift work
$29.52 - $41.33 per hour
...position is an onsite role and does not offer a hybrid or remote option Summary: Leads team members for assigned areas or functions by... ...performance, especially in the areas of productivity and quality management. Serves as a positive role model by working with team...Remote workQualityFull timeTemporary workLocal areaFlexible hoursShift workAfternoon shift$75k - $90k
...Maximus is seeking a Call Center Manager to support our OPM - FEHB program. You will oversee the daily operations of a call center, drive performance metrics, and ensure compliance... ...policies and procedures. This fully remote role requires US citizenship, a Bachelor’s...Remote work
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