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Remote Call Center Manager Federal Benefits Lead

MAXIMUS

Maximus is seeking a Call Center Manager to lead remote operations for the OPM - FEHB program. You will oversee the call center team, drive performance metrics, and ensure adherence to policy and quality standards. The ideal candidate holds a bachelor’s degree with 5+ years of relevant experience, including benefits-verification workflows, workforce management, and telephony tools. Remote work is supported with required connectivity and security. U.S. #J-18808-Ljbffr

Vacancy posted 4 days ago
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