Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Call Center Manager - Lead & Optimize Performance

$75k - $90k

MAXIMUS

Maximus is seeking a Call Center Manager to support our OPM - FEHB program. You will oversee the daily operations of a call center, drive performance metrics, and ensure compliance with policies and procedures.

This fully remote role requires US citizenship, a Bachelor’s degree in a relevant field, 5+ years of professional experience (benefits-verification workflows preferred), and the ability to pass a federal background check. Salary ranges from $75,000 to $90,000 annually.

#J-18808-Ljbffr
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Remote Call Center Manager - Lead & Optimize Performance in United States vacancy
  •  ...technical excellence with conversion optimization. You will drive performance and business impact across...  ...Responsibilities include owning the roadmap, leading SEO/AEO efforts, and running...  ...improve funnel metrics. Flexible, remote work culture is offered for a senior... 
    Remote work
    Performance
    Flexible hours

    Not Specified

    New York, NY
    4 days ago
  •  ...Transportation Supervisor to oversee remote operations, coordinating...  ...deliveries and compliant performance nationwide. In this full-...  ...monitor fleet activity, optimize routes, and mentor drivers while...  ...in transportation management and CDL preferred. #J-1880... 
    Remote work
    Performance
    Full time

    GetJobSmart

    United States
    2 days ago
  •  ...Woodland Hills, CA is seeking a Call Center Manager with 3-5 years of call...  ...or collections experience to lead our collections team. The role...  .... You will monitor performance data, drive improvements, and...  ...with cross-functional teams to optimize collection efforts while maintaining... 
    Performance

    Mandarich-Law-Group,-LLP

    Los Angeles, CA
    2 days ago
  •  ...Maximus is seeking a Call Center Manager to lead remote operations for the OPM - FEHB program. You will oversee the call center team, drive performance metrics, and ensure adherence to policy and quality standards. The ideal candidate holds a bachelor’s degree with 5+... 
    Remote work
    Performance

    MAXIMUS

    Pierre, SD
    2 days ago
  •  ...provide hands-on support across SEO research, execution, QA, and performance monitoring. You will partner with Product and Engineering...  ...translate SEO strategy into actionable requirements and drive optimization for technical SEO, content, and search performance. The role... 
    Remote work
    Performance
    Full time
    Contract work

    Eliassen Group

    Columbus, OH
    5 days ago
  • $165.5k - $289.6k

     ...Cloud FinOps Analyst to lead enterprise-scale cloud financial optimization across AWS, Microsoft...  ...unit economics, commitment performance, and gross margin....  ...optimization strategy. Manage Reserved Instances, Savings...  ...Work personas (flexible, remote, or required in office)... 
    Remote work
    Performance
    Work at office
    Immediate start
    Flexible hours

    ServiceNow

    California
    3 days ago
  • Launch Potato is seeking a performance-focused optimization specialist to lead high-impact landing page and funnel tests across our portfolio of brands. You...  ...to drive revenue while balancing multiple KPIs. This remote-first role collaborates with Copy, Design, and Media... 
    Remote job
    Performance

    Launch Potato

    Phoenix, AZ
    2 days ago
  •  ...The Integration & Optimization Lead is a highly organized, self-driven...  ...processes, and optimize branch performance. The Integration &...  ...champions the Collective's Best Management Practices (BMPs), Standard...  ...role may involve a mix of remote, office and on-site work at... 
    Remote work
    Performance
    Work at office

    Schill Grounds Management

    Cincinnati, OH
    2 days ago
  •  ...booked job. They currently manage roughly 100 SEO...  ...vendor contracts and performance, and begin identifying...  ...Google Business Profile optimization, map pack ranking strategy...  ...Help hire, train, and lead additional SEO team...  ...working independently in a remote, contract-to-hire... 
    Remote work
    Performance
    Contract work
    For contractors
    Local area

    HireBoost

    New York, NY
    5 days ago
  • $75k - $90k

     ...Maximus seeks a Call Center Manager to oversee the daily operations of a remote call center team supporting the OPM FEHB program. You will drive performance, ensure policy compliance, and lead staff training across multiple programs. The role requires experience supervising... 
    Remote work
    Performance

    MAXIMUS

    Austin, TX
    2 days ago
  •  ...specialist to join as a part-time, remote 1099 subcontractor. You will plan, launch, and optimize Google Ads and Meta Ads for...  ...metro, focusing on qualified leads and performance-driven campaigns....  ...hands-on Google Ads and Meta Ads management; preferred experience with #J... 
    Remote job
    Performance
    Part time
    For subcontractor

    Moxie360 Marketing

    Austin, TX
    3 days ago
  •  ...Maximus is seeking a Call Center Manager to lead the daily operations of a remote call center supporting the OPM - FEHB program. You will drive performance, ensure policy adherence, and oversee training and quality initiatives while coordinating with supervisors and staff... 
    Remote work
    Performance

    MAXIMUS

    Honolulu, HI
    2 days ago
  •  ...The Gig The Brand Quality & Optimization Lead is a cross-functional role responsible for driving performance, efficiency, and service...  ...enjoy Mondays and Fridays as remote days. What You'll Be Up To...  ...hospitality, travel, or contact center environments. Demonstrated... 
    Remote work
    Performance
    Work at office
    Monday to Friday

    Virgin Voyages

    Fort Lauderdale, FL
    2 days ago
  • $135k - $165k

     ...role can also be remote if criteria for hybrid...  ...to receive annual performance bonus compensation...  ...Application Manager provides day-to-day...  ...and delivering an optimized, high-quality experience...  ...: Lead, motivate, manage...  ...academic-medical-center, or large integrated... 
    Remote work
    Performance
    Full time
    Part time
    Work experience placement
    Work at office
    Work from home
    Flexible hours

    Quest Diagnostics Incorporated

    Secaucus, NJ
    13 hours ago
  • Maximus is seeking a Call Center Manager to oversee daily operations of a remote call center team supporting the OPM - FEHB program. You will drive performance metrics, training, policy adherence, and quality improvements while managing remote staff and ensuring compliance... 
    Remote job
    Performance

    Maximus

    Phoenix, AZ
    3 days ago
  • $215.6k - $327.7k

    Bold thinking leads to transformative change. The...  ...and maintaining high-performing buildings, McKinstry provides...  .... We design, build, optimize, and maintain high-...  ...Responsible for the successful management of larger contracts...  ...or reimbursement for remote workersSee benefit... 
    Remote work
    Performance
    Work experience placement
    Visa sponsorship

    McKinstry Co.

    Raleigh, NC
    2 days ago
  •  ...Optimierung von Amazon-PPC-Kampagnen in einem vollständig remote arbeitenden Team. Du analysierst Performance, leitest Maßnahmen ab, führst Keyword- und...  ...Kampagnenstrukturen. Regelmäßiger Austausch mit PPC-Team Lead undommste Teamtage in Kassel alle sechs Wochen sind vorgesehen... 
    Remote work
    Performance

    Stacvalley GmbH

    New York, NY
    4 days ago
  •  ...Rebecca Lynn Photography is seeking an experienced Call Center Manager to oversee a team of reservation specialists in a remote leadership role. You will hire, train, and...  ...skills, and the ability to drive a high-performance call center. A health stipend and PTO support... 
    Remote work
    Performance

    Rebecca Lynn Photography

    Pasco, WA
    18 hours ago
  •  ...Reserv is seeking a Team Lead in claims to serve as a working leader supporting the Claims Manager and overseeing the Commercial Transportation Cargo Claims team. The...  ..., and using analytics to drive efficiency and performance. You will balance management duties with individual... 
    Remote work
    Performance

    Reserv

    Atlanta, GA
    2 days ago
  • Clients Blackbox, Inc. is seeking a Senior Paid Media Strategist to own client performance across Meta advertising, strategy, and messaging. You will manage a portfolio of accounts end-to-end, lead client conversations, and drive testing that improves cost per appointment.... 
    Remote job
    Performance
    Work from home
    Flexible hours

    Clients Blackbox, Inc.

    Grand Prairie, TX
    1 day ago
  • $89.42k - $120.98k

     ...Future! Job Purpose Lead Honda's global Firewall Management team responsible for...  ...team through coaching, performance management, training, and...  ...monitoring, maintenance, and optimization to ensure security,...  ...This is an onsite job. One remote workday per week may be... 
    Remote work
    Performance
    Full time
    Temporary work
    Work experience placement
    Relocation package

    American Honda Motor Co., Inc.

    Marysville, OH
    1 day ago
  • $58k - $60k

     ...Call Center Manager (Outreach) Lead the Voice of WIS Bring Patients Back In and Keep...  ...be comfortable managing remote employees, keeping a distributed...  ...sessions, and annual performance reviews with clear development...  ...member and campaign Optimize Workflows & Systems... 
    Remote work
    Performance
    Full time
    Seasonal work
    Work at office
    Monday to Friday

    Womens Imaging Specialists

    Alpharetta, GA
    3 days ago
  •  ...Teleperformance is seeking an experienced Center Operations Manager to lead remote, US-based contact center...  ...employee morale, ensure compliance, and optimize forecasting, staffing, and...  ...may be required, with a focus on performance and ethical conduct. #J-18808-Ljbffr... 
    Remote work
    Performance

    Teleperformance USA

    Richmond, VA
    17 hours ago
  • $115k

     ...partner company, who manages all applications...  ...for a Paid Media Lead based in the United...  ...an experienced, performance-driven Paid Media...  ...strategy, and funnel optimization. You will drive...  ...biweekly performance calls, and deliver...  ...marketing expertise. Remote Work: Work-from-... 
    Remote work
    Performance
    Work from home
    Flexible hours

    Jobgether

    Oregon State
    14 hours ago
  •  ...This includes utilization management, patient advocacy, and...  ...all team members to optimize hospital's throughput,...  ...reimbursement accuracy.The Team Lead of On-site UM is...  ...administrative compliance. Unlike remote roles, this position...  ...InterQual or MCG to perform on-site concurrent... 
    Remote work
    Performance
    Full time
    Immediate start
    Shift work

    Wellstar Health Systems, Inc.

    Marietta, GA
    more than 2 months ago
  • $51 per hour

     ...contract role for a Candidate Discovery & Optimization Lead to own search performance and analytics for a Fortune 50...  ...: Hybrid (3 days on-site / 2 days remote) Hubs: Charlotte, Minneapolis,...  ...Responsibilities: Define and manage end-to-end technical SEO, Answer Engine... 
    Remote work
    Performance
    Hourly pay
    Permanent employment
    Contract work
    Temporary work
    Work experience placement
    Shift work
    Charlotte, NC
    6 days ago
  •  ...integration leader to drive hospital acquisition efforts and post-integration support, optimizing hospital performance and patient care. You will coordinate multi-department due diligence, manage integration timelines, and collaborate with leadership to align on best... 
    Remote work
    Performance
    Work from home
    Flexible hours

    Hometown Veterinary Partners

    United States
    4 days ago
  • Comfort Matters is seeking a Call Center Manager to lead and develop a team of customer service representatives in a fast-paced call center environment. You will motivate, organize, and optimize performance to drive efficiency and customer satisfaction. The role emphasizes... 
    Performance

    Comfort Matters, LLC

    Brooklyn, NY
    2 days ago
  •  ...Posted: 2025-03-31Location: Atlanta, GA - Remote, United StatesEmployment Type: C2...  ...responsive and visually appealing designs.Optimize website performance for speed, responsiveness, and SEO.Implement payment gateways and manage product catalog and inventory.Troubleshoot... 
    Remote work
    Performance

    SRI Tech

    Atlanta, GA
    2 days ago
  •  ...This includes utilization management, patient advocacy, and...  ...all team members to optimize hospital's throughput,...  ...reimbursement accuracy. The Team Lead of On-site UM is...  ...compliance. Unlike remote roles, this position relies...  ...InterQual or MCG to perform on-site concurrent reviews... 
    Remote work
    Performance
    Immediate start
    Shift work

    Wellstar Health Systems, Inc.

    Marietta, GA
    5 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Call Center Manager - Lead & Optimize Performance. Be the first to apply!