Installation Manager

Installation Manager Since 1974, Martin Systems has helped people be better prepared and protected with the most modern technology in security, fire, and life safety. With over 50 years in the business, Martin Systems has consistently delivered excellence and innovation. Recently, we have added several offices and expanded our installation and service footprint to include Green Bay, Milwaukee, Madison, Door County, Appleton, The Lakeshore, and Central Wisconsin. Martin Systems is a community-based business involved in civic contributions throughout the state. We sponsor McGruff House's, Boys and Girls Clubs, Big Brothers & Big Sisters, and local children's fire and safety programs. Our employees participate in Crime Stoppers, Crime Prevention Associations, and other safety-minded community organizations. Role Overview The Installation Manager will be responsible for coordinating with customers, scheduling installations, managing installation crews, and ensuring projects are completed on time and within budget. This role requires strong leadership skills, technical knowledge, and the ability to effectively communicate with internal teams and external stakeholders. Key Responsibilities Plan, organize, and manage installation projects from start to finish, including scheduling, resource allocation, and budget management in multiple installations. Ensure customer satisfaction by addressing installation issues promptly, providing solutions, and maintaining strong customer relationships. Develop full-scale installation plans and define installation tasks and resource requirements. Responsible for communicating effectively with higher management and other departments to ensure installations are completed on time and within budget. Ability to conduct a site survey in conjunction with the sales department to determine a sales estimate to include costs for parts and labor, etc. Lead and mentor installation technicians, providing guidance, support, and training as needed to ensure high-quality workmanship and adherence to safety protocols. Coordinate with inventory control to ensure the availability of materials and equipment needed for installations. Present installation progress to senior leadership and other departments as needed. Ability to identify and evaluate problems that arise. Provide proactive solutions to management. Ability to liaise between installation technicians and senior leadership. All other duties as assigned. Qualifications Five years of work experience and three years of supervisory experience Strong leadership skills with the ability to motivate and manage teams effectively. Excellent communication and interpersonal skills, with the ability to interact professionally with customers and internal stakeholders. Technical proficiency in [relevant technologies/tools/systems]. Proven ability to manage multiple projects simultaneously and prioritize tasks effectively. Knowledge of safety regulations and best practices in installation operations. Detail-oriented with strong organizational and problem-solving abilities. Valid driver's license and satisfactory driving record in accordance with company policy. EEOC Statement Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.