Patient Care Representative

Job Description

Job Description

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Verify patient Insurance;
• Schedule patient appointments;
• Confirm appointments by phone;
• Distribute patient satisfaction surveys as directed;
• Arrange patient transportation as necessary;
• Inform Nursing staff of WALKINS (Triage);
• To provide administrative support duties for patient care e.g. abnormal letters, no-show letters where applicable;
• To provide translation during patient visits;
• To make referral appointments to specialties as requested;
• Register patients for all specialty appointments;
• Handle miscellaneous patient information (lab check in, general information, forms, questions etc);
• Distribute patient metro cards as needed;
• Back –up for new patient registration;
• Other responsibilities are needed

At Betances Health Center (Betances) we foster a welcoming and family-centered organization full of empathy, courtesy and respect. We educate and prepare our staff to provide all patients with the best care regardless of race, ethnicity, religion, sexual identity or insurance status. Betances does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability, genetic information, age, military service, or status as a covered veteran in accordance with applicable federal, state and local laws.

Company Description

At Betances Health Center (Betances) we foster a welcoming and family-centered organization full of empathy, courtesy and respect. We educate and prepare our staff to provide all patients with the best care regardless of race, ethnicity, religion, sexual identity or insurance status. Betances does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability, genetic information, age, military service, or status as a covered veteran in accordance with applicable federal, state and local laws.