Midwest District Account Manager

About the Company Sweeping Corporation of America (SCA) is the nation’s leading street sweeping company, operating in over 20 states and supporting more than 600 municipalities, counties, and government agencies. With over six million miles serviced annually, SCA focuses on high-performance street sweeping, jet‑vac, and environmental services. Why Join SCA? At SCA, our community, employees and customers are at the heart of everything we do. We offer a competitive benefits package including medical, dental, vision, 401(k) with match, and company-paid life insurance. Our On Demand pay service allows you to get paid as you earn. Job Title District Account Manager – Full-Time Location Indianapolis or St Louis – Hybrid Work from Home Travel High (≥51%) Key Responsibilities Serve as the main point of contact for all existing customers within the district. Conduct regular check‑ins and site visits to maintain satisfaction and uncover upsell opportunities. Proactively address customer concerns and coordinate with operations to resolve service‑related issues promptly. Manage contract renewals, negotiate pricing adjustments, and secure service expansions. Work closely with operations to ensure all service commitments are met and exceeded. Track service performance metrics and share customer feedback to drive continuous improvement. Maintain accurate records of sales activity, customer interactions, and contract updates in the CRM system. Prepare and deliver weekly and monthly reports on sales performance, pipeline status, and market trends. Collaborate with the District Manager to execute the sales plan—organic growth, scope increases, and price adjustments—to achieve or surpass annual revenue targets. Minimum Job Qualifications Bachelor’s Degree 3+ years of experience in account management or customer service 1 year of experience in waste management or sweeping preferred Strong proficiency in Microsoft Office suite Skills & Competencies Strong customer relationship management and upsell ability. Proven sales and contract management skills, including renewal and pricing negotiations. Effective issue resolution and service coordination with operations. Performance tracking and reporting expertise. CRM data management and analytics. Benefits & Wellness 401(k) with employer match Health, dental, vision, and life insurance Short- and long-term disability coverage Indemnity insurance Paid time off and holidays Training and career development programs Team focus and supportive culture Physical Requirements Lifting: 0–10 lbs. Sitting/standing: Primarily desk‑based with moderate standing or walking Dexterity: Ability to use computers, phones, and standard office equipment Visual & auditory: Normal or corrected vision and hearing sufficient for office work Legal Notices SCA is an equal‑opportunity employer and does not discriminate against any employees or applicants based on age, color, race, religion, disability, gender, sexual orientation, national origin, or any other protected status. SCA is a military‑friendly employer, welcoming veterans, military spouses, and family members. The protection of your personal data is important to us. Your data will only be used in the application process and will not be sold or used for any other purpose. Sweeping Corporation of America is an at‑will employer and is proud to be a drug‑free workplace. #J-18808-Ljbffr Sweeping Corporation of America