Document Specialist I, Mail Center

Roles & Responsibilities Execute various scanning processes Execute outgoing USPS Mail process Execute affidavits process Execute customer service electronic sort process Execute various indexing processes Audit work for completeness prior to scanning and indexing Responsible for the pick‑up delivery of all mail, small packages and scan requests from each floor at the designated mail cabinet locations Replace Iron Mountain signage on shred bins and ensure each bin is secured with a lock File/Shelve documents Skills & Qualifications Some experience preferred, but not required Ability to work in a detail oriented, time sensitive environment Strong time management skills Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards Ability to handle confidential materials in a professional and ethical manner Excellent communication and interpersonal skills and ability to communicate effectively at all levels in person, by phone, and by email Exhibit excellence in customer service and the ability to serve others by providing immediate attention to customers entering the DRCM Ability to review documents for long periods of time and recognize errors Basic computer skills with the ability to navigate efficiently Educational Requirements High School Diploma or GED required Four‑year college degree preferred Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. #J-18808-Ljbffr Resurgent Capital Services