AV Support Technician - New York City
Merge IT
Job Description
Job Description
Our enterprise-level client is seeking to add an AV Support Technician to the team in New York City. Please see below for full details-
Job Notes:
-- 6-month contract / extensions and perm conversion are possible but not guaranteed
-- Onsite in New York City - 10281
-- Drug & Background required.
-- Financial sector experience preferred.
Pay Rate = $41 w2 per hour + benefits
We are seeking a skilled onsite AV Support Technician to support corporate meeting rooms, event spaces, video conferencing systems, and day-to-day audiovisual operations. The ideal candidate will have strong troubleshooting skills, hands-on experience with Cisco AV/video conferencing equipment, and the ability to support both routine room checks and live event needs in a fast-paced corporate environment.
Key Responsibilities:
· Diagnose and resolve audio, video, connectivity, and configuration issues within meeting rooms and corporate event spaces.
· Support Cisco video conferencing kits and related AV equipment used for meetings, presentations, and events.
· Perform regular room condition checks to verify equipment functionality, cabling condition, room readiness, and overall user experience.
· Provide L2 support for escalated AV issues from staff performing meeting room checkouts or general onsite support.
· Assist with corporate events by setting up AV equipment, supporting live troubleshooting, and helping ensure smooth event execution.
· Execute meeting room refresh activities, including equipment swaps, cabling updates, room adjustments, and AV readiness validation.
· Manage onsite spare AV equipment and coordinate replacement of faulty equipment when needed.
· Administer the RMA process for broken AV equipment and maintain clear tracking of repair or replacement activity.
· Maintain organized inventory records for AV assets, spare equipment, and future equipment needs.
Why Work with Merge IT?
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