Customer Service Associate
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Customer Support Experts - Remote from Greece
Do you want to take your career international, enjoy life in Greece, and at the same time strengthen your professional path in customer support? This position combines the flexibility of working from home with the opportunity to gain valuable international experience. Whether you're looking forward to sunny weekends, want to expand your language skills, or enhance your CV with global experience, this opportunity offers the ideal mix of lifestyle and professional development. You will become part of an international team that values quality, collaboration, and personal growth. What The Roles Are About You will support customers from the German-speaking market , working fully remotely from Greece. Your mission: guide people professionally, understand their needs, and ensure a positive customer journey. You will learn quickly, develop valuable service skills, and strengthen your communication abilities across different channels. Your daily responsibilities include:- Assisting customers via email, chat, and phone
- Advising customers on the correct use of products or services
- Analyzing problems and finding suitable solutions
- Processing refunds, exchanges, and adjustments
- Supporting customers with orders and general inquiries
- Following up on open cases until they are fully resolved
- Fluency in German and good English skills
- Strong communication abilities
- Solution-oriented thinking and a structured way of working
- Experience in customer service or troubleshooting is an advantage
- Interest in digital tools, products, or service processes
- A positive attitude and enjoyment of working in an international environment
- Comprehensive relocation support: flight, hotel, and assistance with finding accommodation
- Competitive salary + two additional monthly salaries per year
- Health insurance and attractive employee discounts
- Full onboarding and training provided by experienced trainers
- Various development and career advancement opportunities
- Free online language courses (e.g. Greek)
- Modern office with relaxed break areas (office use optional)
- Multicultural, inclusive work environment with a strong focus on equality and personal growth
Vacancy posted 12 hours ago
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