Administrative Receptionist

Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? If so, we have an exciting opportunity for you to work as an Administrative/ P rogram Specialist!

What You Will Be Doing

As an Administrative/Program Specialist , you will serve as the first point of contact for individuals visiting our office, creating a welcoming, professional, and supportive environment. In this role, you will be responsible for greeting visitors, answering and directing phone calls, managing and filing documentation, and assisting your supervisor with a variety of administrative projects that support the efficient operation of the office.

You will also play an important role in supporting our clinical teams by providing administrative assistance to programs that serve individuals experiencing mental illness, substance use disorders, and co-occurring disorders. This position requires strong customer service, organizational, and communication skills, as well as the ability to interact with clients, staff, and community members in a courteous and professional manner.

What We Require
High School diploma or GED and one year of administrative experience. Ability to support the confidential nature of developmental disability, mental health and substance abuse services. Excellent attention to detail and ability to closely follow detailed directions as well as excellent communications skills, interpersonal and human relation skills. Advanced computer skills, including word processing, spreadsheets, database management and e-mail.


You will be a great fit for the role if you are able to maintain a positive attitude in a fast-paced environment, you can easily adapt to changing priorities, and you have the ability to de-escalate tense situations with ease.


Who We Are
Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment.

Why Work For ISK
Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.


We also offer a competitive compensation and benefits package, with some of the best retirement plans in southwest Michigan. You will also enjoy 12 paid holidays, 23 days of PTO and the opportunity to earn additional PTO hours for participating in our wellness program!

Come Join Us!

Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are encouraged to apply . ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce. ISK fomenta la diversidad y la inclusión.

We look forward to meeting you!

Physical Requirements / Working Conditions:
Physical Efforts - Job demands include prolonged sitting and standing as appropriate. May occasionally require light lifting up to 25 pounds, stooping, kneeling, crouching, or bending as appropriate. Requires coordination of hands and/or eye/hand/foot.
Working Conditions - Office environment with noise from computers, copy machine, and telephones. Use of computer for periods in excess of 30 minutes at a time. Possible eyestrain from extended periods of computer screen. May be exposed to bloodborne pathogens, infectious diseases, and parasites. Travel throughout the Kalamazoo area is required.