Paralegal

ParalegalWe are seeking a highly motivated and organized Paralegal to join our team. This role involves providing support in insurance adjuster negotiations, managing client updates, and maintaining case documentation. The ideal candidate will have a solid understanding of insurance processes, some automotive knowledge, and proficiency in utilizing technology to effectively document and manage case files.Key Responsibilities:Insurance Adjuster Negotiations: Communicate directly with insurance adjusters via telephone and e-mail to negotiate claims and facilitate the resolution of cases.Client Communication: Maintain regular communication with clients, providing case updates and answering questions via telephone and e-mail to ensure client satisfaction and transparency throughout the process.File Documentation: Accurately document case files in ATO (Aderant Total Office) software. Attention to detail is essential to ensure all information is properly recorded and up to date.Automotive Knowledge: Utilize basic automotive knowledge to assist with case evaluation, especially in relation to accidents, damages, and repair assessments.Qualifications:Previous experience as a Paralegal, Legal Assistant, or in a similar role, ideally with a focus on insurance claims or automotive-related legal cases.Proficiency in ATO or similar case management software is absolutely necessary.Strong telephone and email communication skills to effectively manage negotiations and client interactions.A basic understanding of automotive terminology and repair processes.Ability to work independently and as part of a team, demonstrating a strong attention to detail and organizational skills.Preferred Skills:Experience in the insurance or automotive industry.Certification in Paralegal Studies or related field (preferred but not required).Excellent time management skills with the ability to manage multiple tasks and deadlines simultaneously.