Business Services Coordinator

Business Services Coordinator


Please see Special Instructions for more details.

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the
  finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions
• Do not write 'see resume' on your application when
  completing the job duties section.
• UNC Charlotte Benefits Information:

Position Information

General Information
Vacancy Open to
All Candidates

Employment Type
Permanent - Full-time

If time-limited, note appointment end date

Hours per week
40

Months per year
12

Position Number
002310

NC Salary Grade Equivalency
NC11

Classification Title
Business Services Coordinator - Advanced

Working Title
Business Services Coordinator

Salary Range
$44,640 - $55,000

Anticipate Hiring Range
$44,640 - $55,000

FLSA Status
Non Exempt

Division
Academic Affairs

Department
College of Humanities & Earth and Social Sciences (Col)

Work Unit
Communication Studies

Work Schedule
8:00 am - 5:00 pm; Monday - Friday

Primary Purpose of Position
The primary purpose of this position is to serve as the Office and Budget Manager for the Department of Communication Studies and the Writing, Rhet, Digital Studies Program. The Business Services Coordinator (BSC) will report directly to the Department and Program Chairs and is responsible for managing the budgets for both units, including making recommendations regarding the use and distribution of funds, processing university-related documents and forms, assisting with hiring processes, maintaining records and personnel files, and ensuring the department runs smoothly.

The BSC also handles communication with students and faculty, resolves administrative issues, and ensures compliance with university policies. This role requires strong organizational skills, knowledge of relevant policies and procedures, and the ability to manage sensitive information while maintaining effective communication within the department.

The person hired should have in-depth knowledge of policies and procedures for the day-to-day financial management of various funding sources, including State, Summer School, Discretionary, E&T, Overhead, Grants, and Endowments, etc.

The person in this role will also supervise two SHRA staff members and work-study student employees.

Minimum Education/Experience
Required Minimum Qualifications:

Bachelor's degree in business administration or a related discipline; or an equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Essential Job Duties

• Serve as the Office and Budget Manager for The Department of Communication Studies and the Writing, Rhet, Digital Studies Program.
• Maintain in-depth knowledge of policies and procedures for the day-to-day financial management of various funding sources, including reconciliation and compliance processes.
• Assist Chairs with prioritizing funding requests and develop recommendations for financial distributions.
• Manage, track, and balance departmental budgets (State, Summer School, Discretionary, E&T, Overhead, Grants, Endowments, etc.); record and update expenses for each fund. Utilize budget skills to adjust funds as necessary through budget revisions and other documentation.
• Prepare budget/financial forecasts/analysis and projections to assist the Department Chair with strategic planning.
• Apply knowledge of programs, policies, and procedures to interpret and communicate information to meet specific needs of faculty, staff, and students.
• Manage quarterly budget revisions and submit FTRs.
• Provide grant and FRG project support, including budget tracking, reporting, and coordination with Principal Investigators, CHESS Grants Support Specialists, or external funding contacts.
• Supervise and evaluate the department's two SHRA employees. Provide formal and informal training as needed.
• Maintain informational flow to stakeholders and faculty, ensuring information is timely and correct (e.g., travel request/report forms, purchase orders, employment records for students, conference materials, etc.).
• Remain up-to-date on university processes and procedures as they relate to all financial systems (Concur, Banner, Banner Self-Service, 49er Mart, SEA, NinerWorks, Archibus, etc.)
• Serve as the primary departmental resource on business procedures for sound business practices.

Other Work Responsibilities

• Support the WRC and WRC Tutors on planning/overseeing the WRC budget.
• Prepare and submit hiring documents to the Office of Finance & Personnel (CHESS Business Office) via NinerTalent for approval.
• Hire and supervise work-study students who are responsible for maintaining inventory. Direct students to update the Budget Manager on office supplies levels. Approve their timesheets.
• Prepare and submit Part-Time faculty contracts, Summary Sheets, Special Pays, and other documents in NinerWorks.
• Prepare and submit all direct pays such as eCRs, 49er Mart requests, cash and check deposit forms, and other financial documents for reimbursements, etc
• Process paperwork and tasks related to full- and part-time faculty hiring, including job postings, background checks, onboarding, and contract management. Submit AA-15, AA-16, AA-21, AA-34 documentation as needed.
• Work professionally with complex, confidential, and sensitive information.
• Utilize conflict management techniques to resolve issues efficiently.
• Collaborate with other team members to de-escalate situations and solve problems.
• Communicate with the Help Desk to resolve technical problems within the department, as needed.
• Complete Telephone Reference Checks and Recommendations for SHRA Staff Appointments.
• Other duties, as assigned.

Departmental Preferred Experience, Skills, Training/Education

• Higher Education experience and budget management are preferred.
• Excellent written and oral communication skills are required.
• Ability to work independently and exercise sound judgment is preferred. Must also be able to work effectively in a team environment.
• Strong interpersonal and organizational skills, as well as attention to detail, are a must.
• Working knowledge of Google and MS Office Suite programs, Degree Works, Banner, Internet Native Banner, website management, and similar Higher Ed software is preferred.

Necessary Licenses or Certifications

Work Location
Colvard

Posting date
10/02/2026

Closing date
10/11/2026

Proposed Hire Date
11/09/2026

Contact Information

Special Notes to Applicants

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the
  finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions
• Do not write 'see resume' on your application when
  completing the job duties section.
• UNC Charlotte Benefits Information:

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. *
   How did you hear about this employment opportunity?
   • UNC Charlotte Website
   • HERC Job Board
   • Inside Higher Education
   • Mitratech Circa (formerly known as Local JobNetwork)
   • Another Website
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Other
   
   
   
2. Where did you learn about this posting?
   
   

   (Open Ended Question)

3. *
   Do you have a bachelor's degree in business administration or a related discipline, or an equivalent combination of education and experience? All degrees must be received from appropriately accredited institutions.
   • Yes, at least a bachelor's degree in business administration or a related discipline.
   • Yes, an associate degree in business administration or a related discipline and 2 years of related work experience.
   • Yes, a high school diploma/GED and 4 years of related work experience.
   • No
   
   
   
4. *
   Have you previously worked in a college or university or other institution of higher learning?
   • No
   • Yes
   
   
   
   
   
5. *
   Do you have budget management experience? If so, please explain your experience.
   
   

   (Open Ended Question)

6. *
   Do you have working knowledge of Google and Microsoft Office Suite programs, Degree Works, Banner Self Service, and Internet Native Banner? If so please indicate which programs and briefly explain your experience.
   
   

   (Open Ended Question)

Applicant Documents



Required Documents

1. Resume / Curriculum Vitae
2. Cover Letter / Letter of Interest

Optional Documents

1. Contact Information for References