Front Desk Receptionist

Front Desk Receptionist

Family Foot & Ankle Specialists, a division of US Foot & Ankle Specialist, is seeking a friendly, dependable, and patient-focused Medical Front Desk Receptionist to join our busy podiatry clinic! This role is ideal for someone who enjoys helping patients, staying organized, and working in a fast-paced healthcare environment.

We offer hands-on training, a supportive team environment, and opportunities for growth within a growing podiatry practice.

Essential Functions/Responsibilities (other duties may be assigned):

• Greet and check in patients for appointments
• Answer phones and assist with scheduling and patient questions
• Verify insurance and update patient demographics
• Collect copays, balances, and patient payments
• Maintain accurate patient records in the EMR system
• Assist with referrals, authorizations, and appointment confirmations
• Support providers and staff to ensure smooth patient flow
• Deliver excellent customer service to patients and visitors

Required Skills and Experience:

• High School Diploma or GED required
• Medical front desk or healthcare office experience preferred
• Podiatry, orthopedic, or specialty clinic experience is a plus
• Strong communication and customer service skills
• Comfortable multitasking in a fast-paced environment
• Basic computer and Microsoft Office skills required
• Experience with EMR/EHR systems preferred
• Professional, dependable, and team-oriented attitude

Benefits:

• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Employee Discount Program

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.